Automotive Service BDC Representative Hyundai Dealership | Join a Team That Invests in Your Future
Are you someone who enjoys helping people, has a great phone presence, and thrives in a fast-paced environment? Are you looking for more than just a job—a place to build a long-term career in the automotive industry?
We're growing our Service Department and are looking for an energetic, customer-focused Service BDC Representative to become an important part of our team.
What You'll Do
This is much more than answering phones. You'll be the first point of contact for many of our customers while helping drive our service business through proactive communication.
Your responsibilities will include:
- Answering incoming service calls professionally and efficiently.
- Scheduling service appointments.
- Reaching out to customers regarding factory service specials, dealership promotions, and maintenance discounts.
- Contacting customers with open safety recalls to help keep them and their families safe.
- Following up with customers to improve retention and encourage repeat business.
- Making outbound calls to customers who are due for maintenance.
- Working closely with our Service Advisors and Management Team to deliver an outstanding customer experience.
- Maintaining accurate customer information and documenting communications.
What We're Looking For
- Excellent communication and phone skills.
- Friendly, professional, and positive attitude.
- Strong attention to detail.
- Comfortable making outbound calls throughout the day.
- Highly organized with the ability to multitask.
- Dependable, punctual, and team-oriented.
- Customer service or call center experience is a plus.
- Automotive experience is preferred but not required—we're happy to train the right person with the right attitude.
Why Join Our Team?
We're not looking to fill a seat—we're looking for someone who wants a career. We believe in promoting from within and providing our employees with the tools they need to grow.
We offer:
- Competitive hourly pay plus performance incentives.
- Paid training.
- Career advancement opportunities within one of the area's fastest-growing automotive groups.
- Medical, Dental & Vision Insurance.
- 401(k) with Company Match.
- Paid Time Off and Holidays.
- Employee vehicle purchase and service discounts.
- A positive, supportive, team-oriented work environment where your success matters.
If you're motivated, enjoy talking with people, and want to build a long-term career with a company that values its employees, we'd love to meet you.
Apply today and become part of a dealership where your career can grow for years to come!
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Customer service: 1 year (Required)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Stamford, CT 06902: Relocate before starting work (Required)
Work Location: In person
