New Hope for Families
Position Title: Family Programming Coordinator
Employment Status: PT, Permanent, Non Exempt
Wage: $16 per hour, 22 hours per week
Fall 2026
About New Hope for Families
New Hope provides emergency shelter for children and the parents who come with them. In addition, we provide top-ranked preschool for shelter residents and the broader community.
Our Mission:
New Hope for Families provides shelter and early learning programs to keep families together and lift every child into a promising future.
About the Shelter
The Family Programming Coordinator is a member of the New Hope Shelter team. When a family with children faces a housing crisis, like sleeping outside, the Shelter team intervenes with emergency overnight shelter. Families bunk in a locked, private bedroom and share the kitchen, laundry and common spaces with other residents. We provide housing-focused case management designed to help families reconnect to affordable housing as quickly as possible. More than 85% of our families do, and it only takes an average of 90 days. We can shelter 12 families at a time, but also divert many more to other safe situations where they can access a new lease.
About The Job
The Family Programming Coordinator reports to the Shelter Director and primarily works with the Shelter team. We are searching for a positive, enthusiastic applicant who thrives on a team. The best candidate enjoys planning events, is delighted by children, and has an empathetic disposition toward people in crisis. The Family Programming Coordinator plans and implements events like after school tutoring, holiday events, and more. When we provide regular after-school events we can be sure our families are encouraged during their stay in shelter, and that we have provided a chance for them to spend quality time with their children and build positive memories despite their difficult circumstances.
Family Programming, 12 Hours/Week
Family Programming events include observing birthdays, celebrating major holidays, offering weekly game and craft nights, and more. The Family Programming Coordinator takes responsibility for our calendar of events and joins the Shelter Director in recruiting and managing volunteers.
Site Supervision 10 Hours/Week
The Family Programming Coordinator lives on-site in our 1-bedroom apartment and responds to lockouts and after hours emergencies 5 nights per week as needed (between 9PM and 6AM). Shelter Staff rotate an on-call phone and respond to emergencies reported by the Family Programming Coordinator.
The Family Programming Coordinator leverages their strong relationships with families to help them clean and manage their shared living space. In addition, they join our Custodian cleaning the shelter suites and ensuring they are well stocked with supplies. Generally, they will clean the shelter suites 2 days per week. The Family Programming Coordinator works 4 days per week including one weekend day.
Job Activities:
● Plans and leads special events and celebrations for New Hope families in coordination with Shelter and ELC staff.*
● Tracks birthdays and plans cards/celebrations for shelter residents*
● Tracks move-outs and plans move-out acknowledgements and celebrations*
● Builds relationships with volunteers and manages their activities at events.
● In partnership with Shelter team, supervises after school program volunteers as needed
● Responds to lockouts and minor issues as well as reporting emergencies to shelter on call staff
● Provides light cleaning (Sweep, Mop floors and cleans countertops in shelter suites) in
coordination with Custodian and shelter staff
● Coaches and empowers families in crisis to clean and care for their rooms in partnership with shelter and custodial staff.
Required Qualifications
-High School Diploma if currently enrolled in secondary education OR associate’s degree or higher if no longer enrolled in secondary education
-Moves into New Hope’s 1-bedroom apartment
-Ability to pass a background check
Preferred Qualifications
-The best candidate has or can gain KNOWLEDGE of: The essential needs of families with children like diapers, basic clothing sizes, ordinary bedtimes; child-friendly activities and events, local resources like transportation and thrift stores
-The best candidate has or can gain these SKILLS: Microsoft office suite use, use of Outlook email, spreadsheet management, creating posters in Canva, strong ability to communicate
-The best candidate has or can quickly develop these ABILITIES: tracking and scheduling events with accuracy; communicating easily and often via text message, email, and in person. Ability to lift 50lbs, use stairs, and participate in light custodial work.
-The best candidate has these other characteristics: Hospitable disposition that makes people feel welcome and appreciated; Can persist through to the end of tasks, works well with a team, experience managing volunteer groups
Compensation
-This is a part time, non-exempt position
-Competitive wage commensurate with experience and education
-10 Paid Holidays
-PTO
-Free 1- bedroom apartment
Job Type: Part-time
Pay: $16.00 per hour
Benefits:
Application Question(s):
- Why are you interested in this job?
- This job is an intense and rewarding experience ideal for students moving through one chapter of life to another. It is not designed as a long-term role, but instead is a 12 or 24 month role open to renewal each year. Does that match your employment and housing plans?
- This job requires you to live on site, in an apartment for free, in exchange for being on call 5 nights a week. Are you able to move into our 1-bedroom apartment no later than January 2027?
Work Location: In person
