Impulsum Solutions is a sales and development firm in White Hall, seeking a Verizon Support Representative who's ready to represent one of the biggest names in the industry, with no experience required. The Verizon Support Representative works in person with our customers, introducing them to Verizon services and helping them navigate their options with confidence and support. You'll be the trusted guide that our customers rely on for honest advice about their internet service. This sales role offers the perfect foundation for a rewarding career in a fast-growing sales industry with hands-on support.
Responsibilities of the Verizon Support Representative
- Develop strong in-person sales relationships by understanding customer needs and recommending Verizon’s innovative services and solutions with personalized support.
- Effectively communicate the benefits of Verizon’s products during in-person sales interactions while providing customer support.
- Assist customers personally in troubleshooting service issues, guiding them through solutions, and reinforcing the value of Verizon’s reliable network through helpful support.
- Promote Verizon’s latest promotions and device upgrades by understanding customer needs and presenting tailored sales recommendations with knowledgeable support.
- Build trust and rapport with customers by providing clear, friendly explanations about Verizon’s service features and benefits during in-person sales conversations and ongoing support.
- Identify opportunities to upsell Verizon services and accessories by listening carefully to customer preferences and usage patterns while supporting sales goals.
Qualifications of the Verizon Support Representative
- A high school diploma or GED equivalent is preferred
- Background in customer support, sales, or telecommunications is a plus.
- Strong verbal and interpersonal skills that enable authentic customer connections and dependable support.
- Ability to translate product features into meaningful customer benefits while supporting sales conversations.
- Customer-centric approach combined with practical sales and problem-solving skills, with a commitment to providing support as a Verizon Support Representative.
Pay: $52,000.00 - $65,000.00 per year
Work Location: In person
