Description:
US Auto Trust is one of Southern California’s fastest-growing luxury automotive groups, proudly representing world-renowned brands such as Lamborghini, Ferrari, Aston Martin, and Cadillac.
Lamborghini Dallas is seeking an experienced Automotive Service Advisor to join our rapidly expanding team. This is a unique opportunity to work with one of the most prestigious luxury brands in the industry while advancing your career in a high-performance environment.
We offer competitive compensation, a comprehensive benefits package, and strong opportunities for professional growth. If you take pride in your work and are passionate about delivering an exceptional customer experience, we invite you to join a team that shares your commitment to excellence and continued success. APPLY TODAY!
Responsibilities:
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Maintain Customer Satisfaction Index (CSI) rating as set by service manager.
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Greets customers in a timely, friendly manner and obtains vehicle information.
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Advises customers about necessary service for routine maintenance.
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Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.
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Schedules and estimates of vehicle service and repairs.
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Confers with customers about inspection results, recommends corrective procedures and prepares work order for needed repairs.
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Prepares and helps customers understand repair orders by showing time, cost, and labor estimates for service.
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Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
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Implements a quality control process to eliminate comebacks.
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Maintains high customer satisfaction standards, always demonstrating professionalism and courtesy with customers.
What We Offer:
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Comprehensive benefits program, including healthcare options (medical, dental, and vision) and a 401(k) with company match
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Paid vacation and sick time
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Ongoing training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests
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Values-driven culture built on integrity, professionalism, excellence, and teamwork
Requirements:
- Previous automotive experience (3 years minimum) Preferred
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Genuine interest in providing an exceptional customer experience
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Reliability, enthusiasm, friendliness and a positive "team-player" attitude
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A leader in service with verifiable CSI scores
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Excellent communication and interpersonal skills
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Strong work-ethic
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Ability to work in a fast-paced environment
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Valid driver’s license and good driving record
