The Maintenance Technician is responsible for addressing an array of apartment and property maintenance duties as specified by the maintenance supervisor and/or property manager, and for maintaining the highest standards in customer service and curb appeal of the property.
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Perform various maintenance functions including repairs to the following: electrical, plumbing, appliances, flooring, carpentry, HVAC, grounds maintenance as dictated by state guidelines.
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Perform general carpentry duties such as wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair.
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Perform various proactive preventative maintenance including siding, painting, lighting, sprinkler, pool, golfcart, elevator and more.
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Maintain work order system by verifying all orders are completed in a timely manner to company standards and the resident’s satisfaction.
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Inspect the property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and to identify issues requiring maintenance, repair, or replacement.
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Assist with property emergencies, such as snow removal and/or other inclement weather emergencies, fires, and floods.
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Promptly communicate with maintenance supervisor concerning all maintenance issues at the property.
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Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations.
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Participate in emergency oncall/afterhours maintenance assignments; adhering to established response times and addresses emergency issues appropriately.
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Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal and interact courteously and professionally with current and potential residents at all times.
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Foster a positive, active, and collaborative relationship with residents, other properties and associated agencies.
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Maintain a professional demeanor and appearance at all times.
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Other duties as assigned.
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Ability to read, write and understand English.
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Excellent customer service and interpersonal skills with the ability to relate to others.
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Strong organizational and timemanagement skills
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Ability to mutitask
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Ability to perform basic mathematical functions.
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Ability to cope with and defuse situations involving angry or difficult people.
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Ability to maintain confidentiality.
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Must maintain professional appearance and comply with prescribed uniform policy.
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Must comply with all safety requirements.
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Basic understanding of Federal, State, and local Fair Housing laws.
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High school diploma or equivalent is required.
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At least one year of experience in the property management industry or directly related field.
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Possess general maintenance skills.
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HVAC certification preferred.
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Ability to lift, push and pull up to 100 pounds.
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Ability to walk around the property several times daily (on uneven surfaces and/or climb several flights of stairs)
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Must be able to sit, stand, reach, bend, and stoop for extended periods of time.
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Ability to use standard maintenance equipment.
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Talking, hearing, and seeing with close visual acuity are frequently required.
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Driving a golf cart on the property may be required.
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Ability to work under minimal to moderate supervision.
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Ability to tolerate stressful situations.
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Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct.
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Exposure to hot, cold, wet, humid, or windy conditions (temperatures will vary depending on region).
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Exposure to noise, vibrations, atmospheric conditions, as well as working in confined or restricted spaces.
