Workforce Administrator – Scheduling & Dispatch Specialist
Onsite: Morristown, NJ
Available Schedules
- 1st Shift: Monday–Friday, 8:00 AM–4:00 PM
- 1st Shift: Monday–Friday, 12:00 PM–8:00 PM
- 2nd Shift: Tuesday–Saturday, 4:00 PM–12:00 AM
- 3rd Shift: Wednesday–Sunday, 12:00 AM–8:00 AM
Summary
We are seeking an experienced Workforce Administrator with a strong background in high-volume employee scheduling and dispatching to join our fast-paced, collaborative team. This role is responsible for supporting real-time workforce operations through accurate scheduling, data management, and timely workforce adjustments.
The ideal candidate is highly organized, detail-oriented, and comfortable managing changing staffing needs in a fast-paced environment.
Qualifications
- 3+ years of workforce scheduling, dispatching, or related experience.
- Bachelor’s degree preferred but not required.
- Experience with workforce management systems such as Kronos or comparable platforms.
- Strong attention to detail, organization, and time-management skills.
- Ability to manage multiple priorities and adapt quickly to changing workforce needs.
- Strong communication and problem-solving skills.
- Must be willing to participate in the Company’s pre-employment screening process and continuously meet applicable local, state, and federal requirements.
Key Responsibilities
- Manage real-time workforce operations, including employee scheduling and resource allocation.
- Input and maintain accurate scheduling and workforce data in Kronos and Workforce Management Systems.
- Manage scheduling exceptions, call-outs, time-off requests, and staffing discrepancies.
- Serve as a primary point of contact for real-time scheduling updates and workforce adjustments.
- Monitor staffing levels and respond quickly to changing operational needs.
- Generate and review workforce reports to support operational decision-making.
- Provide workforce performance insights and identify opportunities for improvement.
- Partner with the Workforce Planner and operational teams to support staffing, compliance, and overall workforce efficiency.
Pay & Benefits
- Salary Range: $60,000–$70,000 per year
- Health, dental, and vision insurance.
- 401(k).
- Opportunities for professional development and career growth.
- Collaborative and supportive team environment.
We are an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Which schedule(s) are you available to work? Please enter A, B, C, D, or All.
A: Monday–Friday, 8 AM–4 PM
B: Monday–Friday, 12 PM–8 PM
C: Tuesday–Saturday, 4 PM–12 AM
D: Wednesday–Sunday, 12 AM–8 AM
Ability to Commute:
- Morristown, NJ 07960 (Required)
Work Location: In person
