Job Title: Front of the House Manager
Location: Leesburg, VA 20176
Reports to: General Manager and Executive Chef
Position Type: Full-Time
Job Summary:
Hospitality Group is seeking an enthusiastic and guest-focused Front of the House Manager to oversee front-of-house operations, ensuring an exceptional guest experience, guest relations, food quality control, cleanliness, organization, and staff support. The ideal candidate will excel in hospitality, managing a team of hosts/hostesses, servers, and support staff, while also coordinating large parties and catering services.
The position includes a primary responsibility for managing daily restaurant operations and a second, specifically assigned duty, for example, scheduling, hiring & training, overseeing catering and event sales coordination, etc.
Key Responsibilities:
Guest Experience & Staff Support:
- Lead and supervise front-of-house staff to deliver exceptional service.
- Ensure guests receive prompt, friendly, and attentive service.
- Oversee dining room operations, including seating arrangements and reservation management.
- Maintain a high-quality beverage program and ensure consistency in presentation and service standards.
- Monitor food and beverage quality, presentation, and portion control.
- Train staff on menu items, specials, and promotions to maximize sales.
- Ensure compliance with health and safety regulations, alcohol service laws, and restaurant policies.
- Assist the General Manager and ownership with timely, accurate reporting.
- Lead ongoing training programs to continuously develop team skills.
- Manage front-of-house staff scheduling to ensure proper coverage.
Work Schedule:
- Your schedule will be primarily Wednesday through Sunday, including a mix of opening and closing shifts, and one day per week assigned to administrative duties.
- Flexibility is required to accommodate evenings, weekends, and holidays as needed.
Required Qualifications:
- Proven experience in guest relations, front-of-house management, or a similar role in the hospitality industry.
- Excellent communication and leadership skills, with a strong focus on guest satisfaction and team management.
- Ability to manage a team and coordinate various aspects of front-of-house operations.
- Experience with reservation systems, event coordination, and POS systems.
Preferred Professional Experience:
- Restaurant Experience.
- Customer Service.
- Serving in a full-service restaurant.
Compensation & Benefits:
- Competitive salary and benefits package.
- Health, Dental, and Vision Insurance (50% paid).
- One shift meal per day.
- 50% discount on food and non-alcoholic beverages (when making a reservation).
- Sales commission on catering and event bookings.
- Paid vacation.
- Profit-sharing opportunities.
Job Type: Full-time
Pay: $40,000.00 - $75,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Shift:
- Day shift
- Evening shift
- Night shift
Ability to Commute:
- Leesburg, VA 20176 (Required)
Work Location: In person
