Retail Store Manager
Baker Garden & Gift | Fargo, ND
Full-Time (30+ Hours) | Benefits Eligible
Are you an experienced retail leader who enjoys building teams, creating exceptional customer experience, and driving sales results?
Baker Garden & Gift is seeking a Retail Store Manager to lead our retail team and help shape the customer experience across our indoor and outdoor retail environments.
This position is responsible for overseeing day-to-day retail operations, leading department managers, supporting inventory and merchandising initiatives, and developing a positive, engaged team culture. While gardening and horticulture knowledge are helpful, we're primarily looking for a strong retail leader who can bring proven management experience and apply it within our unique garden center environment.
If you're passionate about people, operations, and creating outstanding customer experience, we'd love to hear from you.
What You'll Do
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Lead and support retail department managers and team members
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Drive exceptional customer service and sales performance
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Oversee daily retail operations across indoor and outdoor sales areas
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Coordinate merchandising, inventory, and product presentation efforts
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Support staffing, scheduling, hiring, onboarding, and employee development
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Lead employee engagement, recognition, and culture-building initiatives
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Chair the company's Culture Committee and help foster a positive workplace experience
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Collaborate with ownership and other departments to improve operational performance and customer satisfaction
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Identify opportunities to improve efficiency, processes, and team effectiveness
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Maintain a visible presence on the sales floor and actively support customers and employees
What We're Looking For
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3+ years of retail management experience with responsibility for sales, operations, staffing, and customer service
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Experience leading retail teams and coordinating the work of supervisors, department leaders, or multiple functional areas
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Strong leadership, coaching, and employee development skills
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Excellent communication and problem-solving abilities
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Strong organizational skills and the ability to manage multiple priorities
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Experience with merchandising, inventory management, purchasing, or vendor relations preferred
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Ability to thrive in a fast-paced, customer-focused environment
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Willingness to work both indoors and outdoors in a seasonal retail setting
Why Join Baker?
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Full-time, benefits-eligible position (30+ hours per week)
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401(k) with company match
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Health insurance
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Employee Assistance Program (EAP)
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Paid time off
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Employee discount
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Professional development opportunities
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Collaborative and supportive leadership team
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Opportunity to make a meaningful impact on a growing local business
Ready to lead a great team and help deliver exceptional customer experience?
Apply today and join the Baker Garden & Gift team.
