In our Temecula office, we are currently hiring a Team Member to join us for this summer and beyond. As a Team Member for Pivotal Executive Group, you will be the face of our company, working directly with residential customers to provide support, answer questions, and assist with Verizon service enrollments.
This Team Member position is ideal for someone who enjoys working in a fast-paced, people-focused environment and wants to build professional skills in communication, teamwork, and customer interaction. All Team Members who enter this position can work with members of the Sales, Customer Service, and Client Communications teams to gain the knowledge necessary to succeed in the role.
What You’ll Do as a Team Member
- Interact face-to-face with residential customers in a professional setting
- Provide clear and accurate information about Verizon services
- Assist customers with account setup and service options
- Problem-solve with information gained during entry-level Team Member meetings
- Deliver a positive and helpful customer experience
- Work collaboratively with other team members to achieve daily goals
- Maintain a reliable and consistent work ethic in a full-time role
What We Offer our Team Members
- Full-time, stable schedule
- Training with hands-on guidance
- Team-oriented environment with ongoing support
- Travel Opportunities
Who We’re Looking For in a Team Member
- Strong communication and people skills
- A positive attitude and willingness to learn
- Comfortable working directly with customers
- Easy collaboration between other team members and the client sales team
- Dependable and able to work full-time hours
- Previous experience is a plus, but not required
- Reliable transportation
Pay: $50,000.00 - $60,000.00 per year
Work Location: In person
