About the Role:
Front Counter Customer Service representative, where you'll be the friendly face that welcomes our customers! This exciting role offers the chance to make a real difference in our customers' experiences while working in a fast-paced, team-oriented environment.
Responsibilities:
- Greet customers warmly and assist them with their service needs.
- Manage front counter operations, including scheduling appointments and processing payments.
- Provide information about services and promotions to enhance customer satisfaction.
- Handle customer inquiries and resolve issues promptly and professionally with management
- Maintain a clean and organized front counter area.
- Collaborate with team members to ensure smooth service delivery.
- Promote a positive and welcoming atmosphere for all customers.
- Requirements:
- High school diploma or equivalent; customer service experience preferred.
- Must have a minimum of 1 Year of automotive parts or repair experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask effectively.
- Basic computer skills for scheduling and payment processing.
- Reliable and punctual with a positive attitude.
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- About Us:
Midas of Columbia is a family owned business and has been serving the Columbia MO community for over 40 years, providing top-notch automotive services with a focus on customer satisfaction. Our customers love us for our reliable service and knowledgeable staff, and our employees appreciate the supportive work environment and opportunities for growth within the company.
