Dexter is the premier manufacturer and supplier of axles, suspension, brakes, doors, venting products, trailer parts, accessories, and towing components serving the commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets.
Headquartered in Elkhart, Indiana, Dexter has manufacturing and distribution locations throughout the U.S. and Canada. Employing state-of-the-art robotics, precision welding equipment, and automated machining processes, Dexter has achieved many years of success through a commitment to the principles of superior quality, continuous improvement, and unparalleled customer service.
Essential Duties / Responsibilities:
Summary / Statement of Work:
The Logistics Manager (Canada) is responsible for leading all transportation, freight, and fleet operations across Canada, including cross-border logistics with the United States. This role ensures efficient, cost-effective movement of goods, strong carrier performance, regulatory compliance, and continuous improvement of logistics processes while supporting internal stakeholders and customers.
Key Responsibilities:
Transportation & Carrier Management
- Develop and execute transportation strategies for inbound and outbound freight across Canada and cross-border lanes.
- Ensure center lead carrier contracts, rates, and service agreements are handled in accordance with the overall logistics strategy to optimize cost and performance.
- Manage day-to-day carrier relationships, including performance reviews and issue escalation.
- Provide oversight for outbound routing, scheduling, and carrier selection in support of the logistics strategy.
- Oversee inbound freight coordination from suppliers and international sources.
Logistics Operations
- Provide oversight for shipment planning, scheduling, and execution across distribution centers and branches.
- Ensure timely and accurate movement of goods aligned with customer and business requirements.
- Manage container movements, including bookings, releases (telex), and coordination with freight forwarders.
- Partner with purchasing and materials teams to align inbound flow and inventory needs.
- Support new customer or branch setups with logistics planning and cost analysis.
Freight Analysis & Cost Management
- Analyze freight spend, service levels, and operational performance to identify cost-saving opportunities.
- Develop and maintain logistics KPIs and reporting on a daily, weekly, and monthly basis.
- Drive continuous improvement initiatives to enhance efficiency and reduce transportation costs.
Issue Resolution & Continuous Improvement
- Lead resolution of delivery issues, delays, and service failures.
- Conduct root cause analysis and implement corrective actions.
- Collaborate with internal teams and carriers to improve service reliability and operational performance.
Fleet & Asset Management
- Oversee company fleet operations within Canada, including maintenance, inspections, and vendor coordination (e.g., Penske).
- Manage equipment lifecycle, lease renewals, and capacity planning.
- Provide oversight for driver activity, including mileage reporting and payroll alignment.
- Ensure fleet compliance with regulatory requirements, including IFTA and applicable safety standards.
Compliance & Regulatory Oversight
- Ensure compliance with Canadian and U.S. transportation and cross-border regulations.
- Manage customs-related processes, documentation, and inquiries.
- Oversee vehicle licensing, registrations, and insurance compliance.
- Maintain adherence to all safety and regulatory standards.
Freight Audit & Payment
- Oversee freight invoice audit and payment processes.
- Investigate and resolve discrepancies between carriers, distribution centers, and internal stakeholders.
- Ensure accurate and timely processing of all freight-related expenses.
Key Interfaces
- Transportation carriers and freight forwarders.
- Distribution centers and branch operations.
- Purchasing, materials, and supply chain teams.
- Fleet service providers, including Penske.
- Customs brokers and compliance partners.
Qualifications & Experience:
Education Level and Area of Study (Required or Preferred): Bachelor's degree in Supply Chain, Logistics, Business, or related field, or equivalent experience.
# Years Experience: 5+ years of experience in logistics, transportation, or supply chain management.
Skills / Knowledge :
- Strong knowledge of Canadian and U.S. cross-border logistics and regulations.
- Experience with carrier negotiations and freight cost management.
- Experience with TMS/ERP systems preferred.
- Strong analytical and problem-solving skills.
- Effective communication and stakeholder management skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Detail-oriented with strong organizational and reporting skills.
- Proficiency in logistics systems and reporting tools.
Professional Certifications: None specified.
Languages Required / Preferred: Bilingual English/French required.
Other: Experience supporting distribution centers, branch operations, freight forwarders, fleet service providers, and customs/compliance partners.
Working Conditions:
Travel Frequency / Method / Distance: TBD; role supports transportation, carrier, branch, distribution center, and cross-border logistics operations.
Work Environment: Office, distribution center, branch, carrier, and fleet-support environment; specifics to be confirmed.
Dexter cares for our people. Here are some of our great, comprehensive Benefits:
- Dexter offers a competitive wage.
- Full benefits package including Health, Dental, Vision, Life, STD, LTD, FSA, HSA.
- 3% profit sharing in our Safe Harbor program.
- 401(k) Plan with company contributions.
- Paid Holidays and paid time off.
- Opportunities for internal career development and growth.
Apply now to join an industry leader and make a difference in what we do for the customers we serve!
Disclaimer:
The above statements are intended to describe the general nature of the level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel in said position.
