Job Summary
We are looking for a friendly, organized, and dependable Front Desk Receptionist to be the first point of contact for our company. This role is essential in keeping communication flowing between customers, crews, and the office.
This is a great opportunity for someone who enjoys interacting with people, staying organized, and being part of a fast-paced team.
Duties
- Greet visitors and clients warmly, ensuring a positive first impression of the organization
- Answer multi-line phone systems promptly and professionally, directing calls appropriately
- Manage appointment scheduling and calendar coordination using tools like Microsoft Office and HouseCall Pro
- Handle data entry, filing, and document proofreading to maintain accurate and organized records
- Assist with customer support inquiries via phone or email, providing clear, accurate information and solutions
- Maintain a clean, organized reception area and ensure all front desk equipment functions properly
- Collect and enter lead information from incoming calls
- Schedule estimates and service appointments
- Assist with basic administrative tasks across the office
- Support Quality Control Check (QCC) processes by sending reminders/invites to crews for job photos
Requirements
- Proven experience in office management, clerical work, or as a receptionist in a fast-paced environment
- Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) and data entry skills
- Excellent phone etiquette with experience managing multi-line phone systems (high volume calls)
- Bilingual abilities are highly preferred to serve diverse client needs effectively
- Exceptional organizational skills with the ability to prioritize tasks efficiently and manage time effectively
- Ability to handle confidential information discreetly and demonstrate strong proofreading skills for document accuracy
- Comfortable multitasking in a fast-paced environment
What We're Looking For
- Friendly and approachable personality
- Reliable and consistent (this role is critical to daily operations)
- Someone who can stay calm under pressure and handle high call volume
- Team player willing to help where needed
Join us as a Front Desk Receptionist and become an essential part of our dynamic team! Your enthusiasm for delivering outstanding customer service combined with your organizational prowess will help us create a welcoming environment where everyone feels valued. This role offers meaningful opportunities for growth in administrative support while ensuring our front desk operates seamlessly every day.
Pay: $13.00 - $18.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
