Job Description
Domino's Pizza in Pekin, United States, is seeking a friendly and efficient Customer Service Representative to join our team at our 1810 Court St. location. As a Customer Service Rep, you'll play a crucial role in ensuring our customers have a great experience while enjoying our delicious pizzas.
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Answer phone calls and take customer orders accurately and efficiently
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Prepare and make pizzas according to company standards and customer specifications
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Process cash and card transactions, ensuring accuracy in all financial dealings
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Provide exceptional customer service, addressing inquiries and resolving issues promptly
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Maintain a clean and organized work environment, adhering to food safety and hygiene standards
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Collaborate with team members to ensure smooth operations during busy periods
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Assist with various cleaning tasks throughout the shift
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Handle and lift items weighing up to 25 lbs. as needed
Qualifications
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Strong communication skills with the ability to interact professionally with customers and team members
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Flexibility to work various shifts, including weekends and holidays
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Ability to follow directions and adhere to company policies and procedures
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Basic math skills for accurate cash handling and order processing
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Physical stamina to stand, walk, and perform repetitive tasks for extended periods
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Ability to multitask effectively in a fast-paced environment
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Positive attitude and friendly demeanor, with an easy smile and customer-focused approach
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Team player mentality with a willingness to assist colleagues as needed
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Ability to lift and carry items weighing up to 25 lbs.
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Food handling experience is a plus, but not required – we provide on-the-job training
