Still Waters Counseling & Assessments is seeking a warm, dependable, and highly organized part-time receptionist to support our front office. We are a Christian, faith-based behavioral-health practice providing counseling and psychological services to individuals and families in our community.
The receptionist is often a client’s first point of contact with our practice. The right person will communicate with warmth and professionalism while also maintaining clear boundaries, accuracy, confidentiality, and follow-through.
Responsibilities
- Answer and return telephone calls professionally and compassionately
- Respond to prospective-client inquiries and explain the intake process
- Send and monitor intake paperwork
- Schedule and confirm appointments
- Welcome clients and assist with routine front-office needs
- Collect copayments, balances, and other payments
- Maintain accurate demographic and insurance information
- Communicate client messages to clinicians appropriately
- Assist with scanning, filing, records, and other administrative tasks
- Protect client privacy and comply with HIPAA and practice confidentiality requirements
- Help maintain an orderly, peaceful, and professional office environment
Qualifications
- High school diploma or equivalent required
- Prior receptionist, administrative, or customer-service experience preferred
- Experience in a healthcare, behavioral-health, or medical office strongly preferred
- Experience with TherapyNotes or another electronic health-record system is a plus
- Comfortable using computers, email, multiline telephone systems, and standard office equipment
- Strong attention to detail and ability to follow established procedures
- Able to communicate kindly and clearly with individuals who may be anxious or distressed
- Comfortable collecting payments and communicating practice policies respectfully
- Dependable, punctual, discreet, and able to work independently
- Comfortable supporting the mission and values of a Christian, faith-based counseling practice
Schedule and Compensation
- Tuesday through Friday
- 8:00 a.m.–12:00 p.m.
- 16 hours per week
- $15.00 per hour
- In-person position in LaGrange, Georgia
About Still Waters
Still Waters Counseling & Assessments is a growing private practice committed to providing compassionate, ethical, and clinically excellent care. Our workplace culture values faith, integrity, warmth, personal responsibility, teamwork, and respectful communication.
To apply, please submit a résumé and a brief message explaining why you believe you would be a good fit for this position and our practice.
Pay: $15.00 per hour
Work Location: In person
