The Regional Paramedic Supervisor is responsible for day-to-day operations including facilitation of internal communication between field staff and management, system status monitoring, facilitating short-term scheduling needs, equipment and supply coordination, as well as other operational support functions as assigned.
***Schedule: Part Time***
DUTIES AND RESPONSIBILITIES:
- Direct, monitor, communicate with and evaluate all field employees in his/her assigned area in coordination with the Director of Operations
- Participate in onboarding orientation sessions for newly joined Basics and Paramedics.
- Liaison with patients, public safety agencies, training institutions, hospital personnel, and other system users.
- Ensure maintenance of quality field operations through daily contact, oversight, communication, and evaluation.
- Prepare employee evaluations and field crew contact reports.
- Ensure PCR s and other field paperwork is 100% reconciled daily in conjunction with the PCR processing.
- Ensure 100% of operational response exceptions are brought to closure with appropriate action.
- Cooperate with the Director of operations to facilitate proper operations.
- Provide staff counseling and guidance and information regarding City Ambulance operations.
- Promptly investigates incidents involving assigned units or personnel, including, filing of internal and external reports, and counseling staff.
- Ensure maintenance of adequate levels of staffing, equipment and medical supplies for field units by cooperating with the logistics department.
- Implement and enforce company policies and standards.
- Maintain communication with departments.
- Coordinates and update the Scheduler, on daily basis, on scheduling issues that arise.
- Serve on committees with other departments to set policies and generate ideas.
- Perform other related duties as required.
- Maintain availability during disaster situations or mass casualty incidents and assist in any capacity needed.
- Attend scheduled meetings as required.
- Responsible for complying with all local, state, and federal employment laws and company policies. (i.e., Americans with Disability Act, Affirmative Action Plan, etc.)
- Coordinate with Recruiting department on staffing needs.
- Provide CPR, BLS, ALS, and PALS Classes.
- Be professional, friendly, and cooperative with all employees.
- Be available to communicate with crew and management 24/7.
Qualifications:
- Ability to coordinate activities closely with others in stressful situations
- Ability to effectively communicate Verbal / Written English
- Ability to take direction and adapt to changing situations/job duties
- Experience with quality assurance, scheduling, and coordination.
- 5 Years experience in Emergency Medical Services preferred
- Active Paramedic Texas License
- EMS Instructor Certification
- Bachelor Degree in EMS or other related field
License/Certification:
- Paramedic License (Required)
Ability to Commute:
- Houston, TX 77015 (Required)
Ability to Relocate:
- Houston, TX 77015: Relocate before starting work (Required)
Work Location: In person
