Blue Peak Strategies is growing our team in the Minneapolis area and looking for a Customer Service Representative full time to support our expanding AT&T Quantum Fiber campaign.
As more households switch to faster fiber internet, we're looking for someone to step in as a Customer Service Representative who enjoys working with people and creating positive customer experiences. This is a full-time, in-person role where you'll work directly with customers, introduce AT&T Quantum Fiber internet services, answer questions, and help customers choose internet solutions that fit their home and lifestyle.
What You'll Be Doing
- As a Customer Service Representative you would meet directly with customers
- Introduce AT&T Quantum Fiber internet services, plans, pricing, and current promotions
- Explain internet speeds, installation, equipment, and available account options
- Help customers compare fiber internet solutions based on their household needs
- Assist with new customer enrollments, account setup, activations, and account updates
- Answer questions regarding internet services, billing, promotions, and account features
- Maintain accurate customer records and daily activity
- Build lasting customer relationships through professional communication and follow-up
- Support customer acquisition, customer satisfaction, and daily sales goals
What Makes Someone Successful Here
- Enjoys talking with people and providing great customer service
- Comfortable working in a customer interacting face to face environment
- Positive attitude with strong communication skills
- Organized, dependable, and eager to learn
- Interested in customer service, telecommunications, sales, or account management
- Works well independently while contributing to a collaborative team
Previous experience in customer service, retail, hospitality, food service, sales, or other people-focused roles is helpful but not required.
Why Blue Peak Strategies?
We offer a role as a Customer service Representative where there are opportunities for bonuses while working with AT&T’s Quantum Fiber. At Blue Peak Strategies, we believe great customer service goes beyond answering questions and selling products, it's about helping people feel confident in their decisions. We provide ongoing coaching, hands-on support, and opportunities to grow professionally while working with one of the nation's leading fiber internet providers.
Pay: $900.00 - $1,400.00 per week
Work Location: In person
