Locksmith / Office Support Specialist
Job Overview
We are seeking a motivated, organized, and detail-oriented Locksmith to join our dynamic team. In this vital role, you will be responsible for a variety of locksmith and administrative duties, including rekeying locks, repairing locks, cutting keys, answering phones, scheduling service calls, ordering inventory, maintaining stock levels, and assisting customers with the sale of safes, locks, and security hardware.
This position offers an exciting opportunity to apply your technical skills in a fast-paced environment where accuracy, customer service, sales, and proactive problem-solving are essential. The ideal candidate is energetic, dependable, transparent about their work, and committed to delivering exceptional service while helping maintain a secure environment for our customers.
Responsibilities
- Rekey and repair residential and commercial locks
- Cut and duplicate keys accurately
- Answer incoming phone calls and assist customers
- Schedule service appointments and manage job calendars
- Order inventory and maintain stock levels
- Track and organize inventory records
- Assist customers with the selection and purchase of safes, locks, and security hardware
- Maintain a clean, organized, and efficient workspace
- Provide excellent customer service and technical support
Qualifications
- Previous locksmith experience preferred (training may be available for the right candidate)
- Strong organizational and multitasking skills
- Excellent problem-solving abilities and attention to detail
- Ability to work independently and as part of a team
- Strong communication skills with the ability to explain technical information clearly to customers and team members
- Basic computer and phone skills
- Professional appearance and positive attitude
- Reliable transportation and valid driver's license preferred
Skills
- Lock rekeying and repair
- Key cutting and duplication
- Inventory management
- Customer service and sales
- Scheduling and administrative support
- Attention to detail and accuracy
- Strong verbal and written communication
Job Type: Full-Time
Pay: Based on experience
Benefits: Available after probationary period (if applicable)
Join our team and help provide trusted security solutions to our community!
Tina Stephens
Owner
[email protected]
Pay: $17.00 - $25.00 per hour
Benefits:
- Health insurance
- Paid time off
Work Location: In person
