About the Position
Mountain West Management Services is looking for a Leasing Assistant / Property Management Assistant to join our Helena team.
This is a ground-floor opportunity for someone interested in learning the property management business and growing with our company.
You will work closely with our Property Manager and team, helping with leasing, resident communication, property coordination, inspections, and the everyday details that keep our rental portfolio moving.
We don't expect you to walk in knowing everything about property management. We do expect you to be dependable, organized, comfortable working with people, willing to learn, and someone who follows through.
What You'll Do
Leasing
- Respond to prospective resident inquiries
- Follow up with rental prospects
- Schedule and coordinate showings
- Assist with rental applications and required documentation
- Help prepare routine leasing paperwork
- Keep rental listings and property information current
- Assist with move-in coordination
- Help manage keys, signs, and lockboxes
Property Management Support
- Answer phones and assist with routine resident questions
- Help monitor and respond to resident communication
- Enter and maintain accurate information in AppFolio
- Receive maintenance requests and gather information needed for follow-up
- Follow up with residents and vendors
- Assist with lease renewals
- Assist with move-ins and move-outs
- Conduct or assist with property visits and inspections
- Keep notes, files, tasks, and documentation organized
- Track open items and follow them through to completion
- Assist the Property Manager and office team with day-to-day property management needs
Some local driving is required for showings, inspections, and property-related errands.
Who We're Looking For
Property management experience is helpful, but not required for the right person.
We're looking for someone who:
- Is dependable and follows through
- Is organized and pays attention to details
- Communicates professionally by phone, email, text, and in person
- Is comfortable working with different personalities
- Learns new software and procedures quickly
- Can follow established processes and Fair Housing requirements
- Knows when to ask questions
- Can reprioritize when the day doesn't go exactly as planned
- Takes ownership of assigned work
- Checks their work for accuracy
- Is comfortable working both in an office and out at properties
- Wants to learn and take on greater responsibility over time
Customer service, leasing, real estate, housing, administrative, or other fast-paced office experience is a plus.
Experience with AppFolio or other property management software is also a plus, but not required.
What Success Looks Like
Success in this position isn't about knowing everything on day one.
It means becoming someone the team can depend on: completing work accurately and on time, communicating well, learning our systems, following through, solving routine problems, and gradually needing less direction.
We value people who know when to ask a question and when they have enough information to move forward.
Opportunity to Grow
This position is designed as a foundation-level role with room to grow.
Depending on your strengths and interests, there are opportunities to develop in either leasing or property management.
Property Management Path:
Property Management Assistant → Property Management Coordinator → Assistant Property Manager → Property Manager
Leasing Path:
Leasing Assistant → Leasing Specialist → Senior Leasing Specialist → Leasing Manager
Advancement is based on demonstrated skills, performance, and responsibility — not simply how long you've been in the position.
Pay: $18.00 - $22.00 per hour
Work Location: In person
