Job Overview
We are seeking a dedicated and compassionate Animal Adoption Coordinator to join our team. This role is responsible for providing excellent customer service, assisting adopters and visitors, coordinating adoptions and intakes, maintaining accurate records, and supporting daily shelter operations. The ideal candidate is comfortable multitasking in a fast paced environment while maintaining professionalism and empathy for both people and animals.
Duties
- Provide friendly customer service by answering phones, emails, and greeting visitors.
- Assist adopters through the adoption process, including meet and greets and paperwork.
- Coordinate with medical, behavior, and management teams regarding animal care and adoption readiness.
- Maintain accurate records of adoptions, animal care, and customer interactions.
- Provide support to volunteers and community assistance programs as needed.
- Ensure the cleanliness and organization of the front desk area and adoption center.
Skills
The ideal candidate will possess a combination of the following skills:
- Bilingual (Spanish and English)
- Excellent customer service skills to effectively communicate with potential adopters and the public.
- Ability to multitask and remain organized in a busy environment.
- Basic computer and administrative skills.
- Must be comfortable working around dogs of all sizes and temperaments.
- Previous animal shelter, veterinary, rescue, or customer service experience preferred.
- Comfortable working in a fast paced animal shelter environment.
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Work Location: In person
