Job Description
Join our team as a Customer Service Representative at our Domino's Pizza location in Granite City, United States! We're looking for an enthusiastic and customer-focused individual to provide exceptional service at our 2201 Madison Ave store. As a key member of our team, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for quality service.
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Answer incoming phone calls and take customer orders accurately and efficiently
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Prepare and make pizzas according to company standards and customer specifications
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Process cash and credit card transactions with precision
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Deliver outstanding customer service, addressing inquiries and resolving issues promptly
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Maintain a clean and organized work environment, adhering to health and safety standards
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Collaborate with team members to ensure smooth operations during busy periods
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Assist with various cleaning tasks to uphold store cleanliness
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Handle and lift items weighing up to 25 lbs. as needed
Qualifications
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Excellent communication skills with the ability to interact professionally with customers and team members
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Strong attention to detail and ability to follow directions accurately
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Flexibility to work various shifts, including weekends and holidays
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Positive attitude and friendly demeanor, with a passion for customer service
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Basic computer proficiency for operating order-taking systems
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Ability to multitask effectively in a fast-paced environment
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Problem-solving skills to address customer concerns efficiently
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Physical ability to stand for extended periods and lift up to 25 lbs.
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Team-oriented mindset with a willingness to assist colleagues as needed
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High school diploma or equivalent preferred (not required)
Additional Information
All your information will be kept confidential according to EEO guidelines.
