Franklin Dental is hiring an experienced Dental Treatment Coordinator who can step into a busy dental office and make an immediate impact.
This is not an entry-level front desk role. We are looking for someone who already understands dental treatment plans, PPO insurance, patient estimates, scheduling, and follow-up.
This is not a traditional small-office TC role. We are part of a growing dental group and operate with clear goals, daily accountability, systems, reporting, and high patient-service standards. The right candidate is comfortable using email, spreadsheets, dental software, phone systems, and written communication throughout the day.
We pay above-market because we expect above-market performance.
Responsibilities
- Present treatment plans clearly and professionally
- Explain insurance benefits, patient portions, and payment options
- Follow up with unscheduled treatment
- Help keep the doctor’s schedule productive
- Coordinate with the clinical team and Office Manager
- Handle patient questions and objections with confidence
- Maintain accurate notes, estimates, and treatment plan details
Requirements
- Dental office experience required
- Treatment Coordinator experience strongly preferred
- Strong understanding of PPO insurance and patient estimates
- Comfortable discussing treatment costs and payment options
- Reliable, organized, and professional
- Strong follow-up skills
- Dentrix Ascend experience is a plus
Who succeeds here
The right person is confident, accountable, and wants to be excellent at the job. We want someone who takes ownership, follows up, helps patients move forward with treatment, and wants a long-term growth opportunity.
This is not the right fit for someone looking for a quiet receptionist job or someone who needs to be trained from scratch.
Compensation & Benefits
- $25–$30/hour
- Full-time schedule
- Growth path into office leadership
- Dental benefits
- 401(k) eligibility
- Paid time off
To apply, please submit your resume and include any experience you have presenting dental treatment plans, discussing insurance, or helping patients schedule treatment.
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Paid time off
Application Question(s):
- Are you currently employed in a Dental Office?
Experience:
- Dental office: 2 years (Required)
Work Location: In person
