The Athletics Event Staff position supports Stetson University by helping provide a safe, organized, and enjoyable gameday experience for student-athletes, fans, officials, and guests. Serving as a member of the Athletics Facilities and Event Operations team, staff assists with the setup, execution, and breakdown of NCAA Division I athletic contests and special events. In alignment with Stetson University's strategic priorities, this position promotes exceptional customer service, teamwork, professionalism, and an inclusive environment.
Essential Job Functions and Responsibilities: Employment duties include, but are not limited to:
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Assist with game day operations for all home athletic events, including football, basketball, baseball, softball, soccer, volleyball, and beach volleyball.
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Perform event assignments such as scoreboard operation, videoboard operation, music, ushering, fan assistance, and other event support duties.
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Assist with special events and postseason competitions as assigned.
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Provide outstanding customer service while interacting professionally with fans, student-athletes, coaches, officials, and event personnel.
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Work collaboratively with Athletics staff and other campus departments.
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Solve operational issues during events while maintaining professionalism and safety.
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Stand for extended periods, work outdoors in varying weather conditions, and lift/move materials up to 50 pounds as needed.
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Work evenings, weekends, and holidays based on the athletics event schedule.
Required Knowledge, Skills, and Abilities: The knowledge, skills, and abilities for this role include:
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Strong interpersonal, communication, and teamwork skills.
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Professional demeanor and commitment to customer service.
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Ability to work in a fast-paced environment and adapt to changing priorities.
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Ability to follow directions while working independently and as part of a team.
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Support the University’s Mission and Values in their work.
Required Qualifications: This position requires:
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Energetic, organized, and dependable.
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Ability and willingness to build positive relationships with fans, student workers, event staff, and colleagues.
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Ability to work 10–20 hours per week as needed during the academic semester, including evenings and weekends.
Ideal Candidate Qualifications: The ideal candidate’s qualifications include:
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Previous event operations, athletics, or customer service experience.
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Experience working NCAA Division I athletic events or similar environments.
Work Environment: Work is performed both indoors and outdoors in a fast-paced athletic event environment. Position requires evening, weekend, and holiday work, prolonged standing and walking, exposure to varying weather conditions, and occasional lifting of up to 50 pounds.
