Job Overview
Join our vibrant team as a Barista Customer Service Professional, where your energy and passion for coffee and customer engagement will shine! In this dynamic role, you will craft delicious beverages, deliver exceptional service, and create a welcoming atmosphere for every guest. Your enthusiasm for food and beverage preparation combined with your strong communication skills will help foster memorable experiences that keep customers coming back. This paid position offers an exciting opportunity to develop your skills in a fast-paced, friendly environment while contributing to a thriving café community.
Duties
- Prepare and serve a variety of non-alcoholic beverages, including coffee, tea, and specialty drinks, ensuring quality and presentation standards are met.
- Operate POS systems such as Aloha POS and Micros POS to process retail sales transactions accurately and efficiently.
- Engage with customers warmly, taking orders, answering questions about menu items, and providing personalized recommendations to enhance their experience.
- Maintain cleanliness of the café area by performing routine cleaning duties, food handling, and adhering to food safety standards.
- Manage cash handling procedures, processing cash transactions with accuracy while balancing registers at shift end.
- Assist in food preparation tasks related to beverage service and light food offerings, ensuring proper food safety practices are followed.
- Support team members during busy periods by managing time effectively and multitasking between serving customers, cleaning, and restocking supplies.
Experience
- Previous food service or café experience is preferred but not required; enthusiasm for learning is key!
- Familiarity with barista duties such as beverage preparation, drink service, and food handling enhances your ability to succeed in this role.
- Experience using POS systems like Aloha POS or Micros POS is a plus; training will be provided if needed.
- Strong math skills for retail math calculations, cash handling, and transaction processing are essential.
- Excellent customer service skills with the ability to communicate clearly and build rapport with diverse guests.
- Ability to manage time effectively in a fast-paced environment while maintaining attention to detail.
- Knowledge of food safety standards and basic food industry practices ensures safe handling of all products.
This energetic role offers a fantastic chance to grow your skills in sales, beverage service, and customer engagement within a supportive team environment. If you’re passionate about delivering top-notch service and creating delightful coffee experiences, we want to hear from you!
Benefits:
- Employee discount
- Flexible schedule
- Paid sick time
- Paid training
Work Location: In person
