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Overview
Join our dynamic veterinary team as a Veterinary Receptionist, where your energetic and welcoming attitude will be the first point of contact for pet owners and their beloved animals. In this vital role, you will combine exceptional customer service skills with administrative expertise to ensure a smooth and positive experience for clients and their pets. Your enthusiasm for animal care, combined with your organizational skills, will help foster a caring environment that supports the health and well-being of our patients. This paid position offers an exciting opportunity to be part of a compassionate team dedicated to providing top-tier veterinary services.
Duties
- Greet clients warmly upon arrival, creating a friendly and professional first impression.
- Schedule appointments efficiently while managing the clinic’s calendar using veterinary software.
- Handle medical collections accurately, ensuring proper billing and payment processing in compliance with veterinary and financial protocols.
- Manage front desk operations, including answering phones, responding to client inquiries, and providing information about pet care services.
- Maintain detailed records of client interactions, medical histories, and treatment plans in accordance with veterinary terminology standards.
- Assist with animal handling and restraint during check-ins or when clients bring in pets for procedures or boarding.
- Support veterinary staff with administrative tasks such as filing, lab sample processing, and inventory management of supplies related to animal husbandry and clinical procedures.
Qualifications
- Proven experience working in a veterinary clinic or animal care environment, including familiarity with veterinary software systems.
- Strong knowledge of veterinary terminology, medical-surgical procedures, and companion animal medicine.
- Excellent customer service skills with the ability to communicate clearly and empathetically with pet owners.
- Ability to handle animals safely using proper restraint techniques; kennel experience is a plus.
- Basic proficiency in Microsoft Office applications for record keeping and communication purposes.
- Knowledge of drug enforcement regulations (DEA) and USDA regulations relevant to veterinary practice is desirable.
- Experience with dog handling, animal restraint, and pet grooming enhances your ability to support clinical activities effectively.
- Familiarity with laboratory procedures, animal catheterization, aseptic techniques, and veterinary critical care practices is advantageous.
- Ability to work efficiently in fast-paced environments while maintaining attention to detail in all tasks related to front desk operations and animal care.
Embark on a rewarding career where your passion for animals meets your talent for our team! We are committed to supporting your growth within a vibrant team dedicated to excellence in pet health care.
Pay: $11.00 - $15.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
Ability to Commute:
- Lawton, OK 73505 (Preferred)
Work Location: In person
