Job Summary
We are seeking an energetic and welcoming Host/Hostess to be the first point of contact for our guests, creating a positive and memorable dining experience from the moment they arrive. In this dynamic role, you will manage reservations, greet guests with enthusiasm, and coordinate seating arrangements to ensure smooth and efficient service. Your friendly demeanor, excellent communication skills, and ability to multitask will help foster a warm hospitality environment that keeps guests eager to return. This paid position offers an exciting opportunity to develop your customer service and hospitality skills within a vibrant team.
Duties
- Welcome guests warmly upon arrival, providing a friendly and professional first impression
- Manage reservations and waitlists efficiently using POS systems
- Coordinate seating arrangements to optimize table turnover and guest satisfaction
- Answer phone inquiries with courtesy and professionalism, assisting with reservations or general questions
- Communicate effectively with servers and kitchen staff to ensure seamless guest flow
- Maintain cleanliness and organization of the host stand area
- Assist with guest relations by addressing concerns promptly and courteously, ensuring a positive experience for all visitors
Experience
- Previous host/hostess experience in a food service or restaurant setting preferred
- Strong customer service background with excellent communication skills
- Familiarity with restaurant POS systems
- Experience in hotel or hospitality environments is a plus
- Ability to handle multiple tasks efficiently in a fast-paced environment
- Knowledge of phone etiquette and guest relations best practices
- Experience working with food service teams, serving guests, or managing reservations enhances suitability for this role
Pay: $14.00 - $20.00 per hour
Benefits:
Work Location: In person
