Customer Service Specialist - Join Our Award-Winning Team!
A Plus Garage Doors is Utah’s largest and fastest-growing residential garage door company. We have been recognized as one of the Fastest 50 growing companies in Utah, listed in the Inc. 5000, and named One of the Best Companies to Work for in Utah for 4 consecutive years!! Our commitment to excellence and a team-first culture makes us a standout employer in the industry.
We are currently seeking a Customer Service Specialist to join our in-office team in West Valley City. This is a full-time role offering 40 hours per week with full benefits and competitive compensation.
Position Overview:
The Customer Service Specialist will be responsible for delivering an exceptional customer experience, scheduling repair appointments, and providing solutions tailored to our customers' needs. The ideal candidate will be highly organized, professional, and possess strong telecommunication skills. Key responsibilities include:
- Communicating with customers and scheduling service appointments
- Providing a positive and solutions-oriented experience
- Coordinating and dispatching technicians to service calls
- Collaborating effectively with team members
- Proficiency in typing and utilizing multiple computer programs
Qualifications:
We welcome candidates with prior experience, a positive attitude, and strong organizational and professional communication skills. Fitting into our team-first culture and maintaining punctuality is essential for success in this role.
Compensation & Benefits:
- Salary: $18 - $21 per hour, plus a quarterly bonus after a full quarter
- Schedule: Monday - Friday, 8 AM - 5 PM
- Benefits:
- Dental insurance
- Quarterly performance bonuses (equivalent to an additional $2 per hour on average)
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
- 401(k) with 3% employer match
- Paid holidays
How to Apply:
If you are a top-tier talented individual and ready to start a fulfilling career with a company that values its employees, we want to hear from you! To be considered for this position, please apply on Indeed and complete the short pre-recorded interview by copying and pasting the link below:
https://myint.video/anmOXUU_tB
Join our exceptional team and take the next step in your career today!
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
