Position Title: Uwill Director, Counselor Success
Position Status: Full Time, Remote
Compensation: $100,000-130,000
About Uwill
Uwill is the leading mental health and wellness solution for colleges, K12 schools, districts, and students. Utilizing its proprietary technology and counselor team, Uwill pioneered the first student and therapist matching platform. The solution offers an immediate appointment with a licensed counselor based on student preferences, all modalities of teletherapy, a direct crisis connection 24/7/365, prescription management, on-demand medical support, basic needs assistance, wellness programming, realtime data, and support. Uwill supports more than 4 million students at 500+ institutions worldwide. Uwill provides the most cost-effective way to complement a college's mental health offering and has worked with leading institutions including Northeastern University, the Ohio State University, Virginia Beach City Public Schools, Santa Fe Community College, and University of Alabama - Online.
About the Role
This is a full-time position that reports to the Vice President, Counselor Success. You will shape therapist growth in new markets to become even more efficient and scalable and guide therapist support to be best-in-class. You will help lead Uwill’s work internationally and with students of all ages to the next level. This is a highly strategic, hands-on role for a dynamic individual who thrives in a fast-paced environment. We are looking for a strategic leader who is adept at digital implementation.
Key Responsibilities
Drive Uwill’s brand promise of student immediacy and choice through the proactive monitoring of all counselors to ensure sufficient capacity, including for specialized customer partnerships and panels
Ensure broad access to match therapist and user by designing and implementing pilots related to customer needs, including ongoing credentialing
Deeply understand students’ needs and translate that into performance standards for counselors
Lead support for counselors and ensure it connects to counselor recruitment, onboarding, and engagement
Manage multiple team members
Other duties as assigned
Key Skills
Entrepreneurial mindset with a self-starter attitude
Ability to thrive in a fast-paced, dynamic environment
Strategic thinker who can translate big-picture goals into executable plans
Strong analytical and problem-solving skills
Extreme attention to detail
Strong communication skills, ability to work collaboratively, and receptiveness to feedback
Required Qualifications
Master’s degree in clinical counseling, counseling psychology, or clinical social work
Independent therapy license required in any US state
5+ years of experience in the delivery of mental healthcare in a mobile or telehealth setting, ideally with K12 and/or college-age populations
Experience assessing K12 and college-age population and awareness of mental health issues common to the population is preferred
Experience managing a team, ideally included other clinically licensed team members
Proven ability to relate effectively to a wide variety of people of various ages and backgrounds student developmental needs, nationality, culture, faith/religion, language difference, ability differences, sexual orientation, gender identity or expression
Preferred Qualifications
Employee Benefits
Company-paid medical, vision, and dental coverage for the employee and family
11 paid holidays per year
Flexible paid time off
401(k) plan with company match
A team-oriented culture with a supportive supervisory team and accessible leadership team
Opportunities for advancement within our unique company
As one of the fastest-growing companies in Massachusetts, you will be challenged to build your skills and take on increasing responsibility. Our office environment is open, collaborative, fast-paced, and high-energy.
Uwill is proud to be an equal opportunity employer. We thrive because of the diversity of our employees. At Uwill, people of different backgrounds, experiences, abilities, and perspectives are always welcome. We foster an environment of mutual respect and do not tolerate any discrimination. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
