Superior Skilled Trades is seeking a Mechanical Technician (Level 2) for an immediate start!
- Pay Rate: $22.00/hr
- Location: Wilmington, NC
- Schedule: Monday-Friday 7am-3pm
- Job Type: Temp to hire for the right candidate and could go permanent at 3-4 months.
- Start Date: ASAP
Job Description: Provide technical support to national accounts, distributors and end users. Provide hands-on technical solutions that fulfill the clients requirements. As a Service Technician 2, you are responsible for maintenance and repairs on various electromechanical packaging and dispensing equipment. You will have ownership of all customer problems and/or incidents until the situation has been resolved to the customers satisfaction and/or in compliance with agreed upon Service Agreements. This position is required to be knowledgeable with our products, features, functionalities, capabilities, and distribution channels and be capable of effectively communicating our values to our customers.
Responsibilities:
- Using basic hand tools, perform on-site repairs, maintenance, and general service tasks and conduct product demonstrations of basic mechanical equipment.
- Provide maintenance support and training to in-house maintenance staff.
- Build relationships with back of house contact and gather feedback.
- Provide technical guidance and expertise where applicable.
- Performs other duties as assigned
Requirements:
- High School degree (preferred: Associate degree in technology field, e.g. mechanical, electrical, electronics, etc.)
- Broad knowledge of mechanical hand tools and principles.
- Understanding in the use of PC applications, including Microsoft Windows, Word, Excel, PowerPoint, etc.
- Ability to use iPads to complete work orders, send/receive email, attend team calls, etc.
- Ability to present technical concepts to non-technical individuals.
- Ability to understand technical diagrams and manuals.
- Strong written and oral communication skills
- Ability to manage multiple projects with minimum direction.
- Adaptive to change and tight deadlines.
- Must be able to work independently with little supervision.
- Good customer service and organizational skills are necessary.
- Ability to reason, communicate, make cognitive decisions, understand deadlines and timelines, and provide accurate results.
- Flexibility to work extended hours during work week and have open availability to work weekends and holidays on an as-needed basis.
- Must have the ability to lift 60 lbs. or less, carrying and lifting tools and parts weighing up to 20 lbs.
- Must be able to bend, squat, walk, stand and/or sit for prolonged periods of time and must be able to carry 50 lbs.
- May be required to push and pull a cart with equipment weighing up to 60lbs.
- Must be able to work on your feet for extend periods of time
- Company tools to be provided, however candidates should have protective (Boots required) footwear (steel toe recommended but not required), and gloves. Safety goggles and earplugs to be provided on-site.
Eligible for benefits upon conversion to direct.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER!
Pay: $22.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
