Join Utah Valley University’s tech services team and play a hands-on role in keeping the campus community connected and productive. In this dynamic workbench environment, you’ll diagnose and resolve a wide range of technology needs—from data recovery and malware removal to hardware repairs, OS imaging, and software installations. You’ll serve as a clear, friendly point of contact for customers, guiding them through solutions while delivering reliable, high-quality service. With access to a wide range of tools and real-world challenges, this role offers an excellent opportunity to build technical expertise and sharpen problem-solving skills in a supportive, customer-focused setting.
This position also provides meaningful responsibility and impact, managing detailed service records in a ticketing system, coordinating appointments, and developing work plans that ensure efficient and effective outcomes. You’ll contribute directly to student success by maintaining and deploying hundreds of laptops each semester and supporting the university’s loaner program through OS imaging and preparation. Ideal for individuals who are detail-oriented, collaborative, and driven to learn, this opportunity offers practical experience, skill development, and a chance to make a tangible difference across campus.
