If you are looking to make a positive impact in the Horn Lake, MS community through hospitality and inspire our team to deliver excellent service, then our restaurant is a perfect opportunity for you! We are seeking a high-level leader who can take ownership of an area of the restaurant (front counter, kitchen, or drive-thru). This role involves modeling in restaurant operations alongside team members, overseeing systems, and maintaining a team roster through hiring, scheduling, and training. Performance expectations are high, and this role is challenging. It is also a great opportunity to develop your leadership capacity and advance your career while also receiving an industry-leading wage and excellent benefits.
Our Core Values are: Grit, Humility, Ownership, Stewardship, and Tenacity. Which of these core values do you connect most with? We are seeking a passionate individual to join us in helping lead, shape, and grow from within.
Previous experience at a Chick-fil-A restaurant is a plus but not required.
***Applicants must have previous experience leading others in a professional manner and environment.***
Looking for leaders who can work in one of the following shifts:
Kitchen Leadership Trainee Day shift are responsible for Breakfast and Lunch
Shift: 5:30 am to 4 pm
Kitchen Leadership Trainee Night shift are responsible for the Afternoon and Evening shift
Shift: 2:00 pm to close
-
Achieving the desired results with food production and safety
-
Coaching the behaviors and results of all Team Members
Those behaviors include:
-
Sense of Urgency that creates surprisingly fast Speed of Service
-
Attention to detail ensures that preparation and production procedures are followed
-
Execution of systems that ensure a refreshingly clean environment
-
Maintaining a work environment that ensures and promotes food safety
-
Vigilant attention to the organization and appearance of your assigned area
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
1 Employee Meal per shift
Behavior Characteristics:
-
Average 45 hours per week in the restaurant
-
Focus on systematically and effectively communicating all related goals and success factors to Team Members
-
Combine critical thinking and practical leadership to create a culture of innovation
-
Effectively coach and give direction
-
Intentionally and methodically grow and nurture relationships with the staff
-
Be able to connect with a multicultural team
-
Align hiring, training, daily practices, and evaluation practices with the Vision of the organization and the Thematic Goal for the year
-
Enthusiastically and passionately lead your team
As a Restaurant Leader, you will:
-
Demonstrate a passion for the business and for managing the overall operations
-
Find, train, develop, and recognize the best people
-
Manage daily activities to ensure guests receive excellent customer service
-
Demonstrate a strong awareness and concern for food quality and safety
-
Adjust to multiple demands and shifting priorities
-
Manage guest experience during your shift.
- Manage the costs of what's used during the production of your shift
Character
-
Take ownership of assigned shifts and complete all required tasks
-
Be on time and offer your best at every shift
-
Work with a sense of urgency
-
Prioritize the needs of guests and the team before your own
-
Read and abide by everything outlined in the team member handbook
Competency
-
Set the example and uphold our standards of service among the team
-
Arrange a team according to strengths, delegate tasks, and hold team members accountable
-
Ensure team members complete daily food quality checks and cleaning tasks
-
Coordinate kitchen operations to prepare catering orders alongside daily operations
-
Possesses excellent verbal, written, and electronic communication skills
-
Stand for periods up to 5 hours and lift objects as heavy as 50 lbs
-
Be attentive to details and “the little things”
Chemistry
-
Motivate and inspire others to do their best work
-
Lead the team in carrying out our mission: Be Better, Be Second!
-
Embody and help team members embody our values: Positivity, Growth, Ownership, Ambition, and Leadership.
-
Resolve conflicts quickly and professionally.
Looking for leaders who can work in one of the following shifts:
FOH Leadership Trainee Day Shift are responsible for Breakfast and Lunch
Shift: 5:45 am to 4 pm
FOH Leadership Trainee Night Shift are responsible for the Afternoon and Evening shift
Shift: 2:00 pm to close
***Applicants must have previous experience leading others in a professional manner and environment.***
-
Achieving the desired results with food production and safety
-
Coaching the behaviors and results of all Team Members
Those behaviors include:
-
Sense of Urgency that creates surprisingly fast Speed of Service
-
Attention to detail ensures that preparation and production procedures are followed
-
Execution of systems that ensure a refreshingly clean environment
-
Maintaining a work environment that ensures and promotes food safety
-
Vigilant attention to the organization and appearance of your assigned area
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
Employee Meals
Behavior Characteristics:
-
Average 45 hours per week in the restaurant
-
Focus on systematically and effectively communicating all related goals and success factors to Team Members
-
Combine critical thinking and practical leadership to create a culture of innovation
-
Effectively coach and give direction
-
Intentionally and methodically grow and nurture relationships with the staff
-
Be able to connect with a multicultural team
-
Align hiring, training, daily practices, and evaluation practices with the Vision of the organization and the Thematic Goal for the year
-
Enthusiastically and passionately lead your team
As a Restaurant Leader, you will:
-
Demonstrate a passion for the business and for managing the overall operations
-
Find, train, develop, and recognize the best people
-
Manage daily activities to ensure guests receive excellent customer service
-
Demonstrate a strong awareness and concern for food quality and safety
-
Adjust to multiple demands and shifting priorities
Character
-
Take ownership of assigned shifts and complete all required tasks
-
Be on time and offer your best at every shift
-
Work with a sense of urgency
-
Prioritize the needs of guests and the team before your own
-
Read and abide by everything outlined in the team member handbook
Competency
-
Set the example and uphold our standards of service among the team
-
Arrange a team according to strengths, delegate tasks, and hold team members accountable
-
Ensure team members complete daily food quality checks and cleaning tasks
-
Coordinate kitchen operations to prepare catering orders alongside daily operations
-
Possesses excellent verbal, written, and electronic communication skills
-
Stand for periods up to 5 hours and lift objects as heavy as 50 lbs
-
Be attentive to details and “the little things”
Chemistry
-
Motivate and inspire others to do their best work
-
Lead the team in carrying out our mission: Be Better, Be Second!
-
Embody and help team members embody our values: Positivity, Growth, Ownership, Ambition, and Leadership.
-
Resolve conflicts quickly and professionally.
- Conditional based on restaurant and team member performance
**Contingent on tenure and role in the restaurant
If you schedule an interview and fail to appear, it will be reported to unemployment as a no-show, and you may lose your benefits. Please do not apply if you do not plan to attend an interview.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay: $16.00 - $18.50 / hour
Pay:
Benefits:
-
Health insurance
-
Dental insurance
-
Vision insurance
-
Life insurance
-
Employee discount
-
Paid training
Job Type: fulltime
Schedule:
Education: High school degree
Work location: On-site
