Overview
Currently looking for MANDARIN-speaking candidates ONLY.
Join our dynamic healthcare team as a Medical Front Desk Receptionist, where your energetic and welcoming attitude will set the tone for exceptional patient experiences. In this vital role, you will be the first point of contact for patients and visitors, managing front desk operations with efficiency and professionalism. Your expertise in medical administrative support, familiarity with electronic health record (EHR) systems, and strong communication skills will ensure smooth clinic workflows and outstanding patient service. This position offers an exciting opportunity to contribute to a caring healthcare environment while developing your skills in medical billing, coding, and office management.
Responsibilities
- Greet patients and visitors warmly, ensuring a positive first impression while managing check-in and check-out procedures.
- Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes efficiently.
- Schedule patient appointments accurately using clinic management software such as Practice Fusion and Tebra.
- Collect and review patient documentation, including medical history forms, consent forms, and other essential records.
- Manage multi-line phone systems with professional phone etiquette, directing calls appropriately and taking detailed messages when necessary.
- Assist with medical billing processes by understanding CPT coding, ICD-10/ICD-9 coding systems, and Medicare requirements to ensure accurate claim submission.
- Maintain organized medical records in compliance with HIPAA regulations, ensuring confidentiality and proper documentation review.
- Support front desk operations by filing paperwork, managing electronic health records (EHR systems), and performing clerical tasks such as data entry with high accuracy using Microsoft Office tools.
- Facilitate smooth clinic flow by coordinating patient intake, appointment scheduling, and follow-up communications.
- Uphold excellent customer service standards by addressing patient inquiries promptly and courteously while demonstrating strong phone etiquette and computer skills.
Experience
- Prior experience working in a medical office or healthcare setting is highly preferred, especially within Pulmonary/Allergy and Sleep medicine.
- Demonstrated proficiency with EMR systems such as Practice Fusion, if not, can learn.
- Strong knowledge of medical terminology, ICD coding (ICD-10/ICD-9), CPT coding, and medical billing practices is required to support accurate documentation and claims processing.
- Experience verifying insurance benefits for Medicare or other insurance plans enhances your ability to navigate complex billing scenarios effectively.
- Bilingual abilities are a plus to serve diverse patient populations better.
- Excellent clerical skills including filing, data entry (10 key typing), and managing multi-line phone systems are necessary to keep the front desk running smoothly.
- Join us in delivering compassionate healthcare support! We value energetic professionals who thrive in fast-paced environments and are eager to make a difference in patients’ lives through outstanding administrative service. All positions are paid roles committed to fostering a positive work environment where your skills can grow!
Pay: $18.00 - $22.00 per hour
Benefits:
Work Location: In person
