We are a downtown law office seeking a full-time receptionist to complement our team. Our office handles primarily family law and CPS related cases. We are seeking someone who is self-motivated and able to provide great customer service.
We need someone who can control of the front-end client experience by being the first point of contact with the firm, providing general administrative support and helping us communicate effectively with our clients and potential new clients. Ideally, you will have experience as a receptionist, secretary or legal assistant in a law firm, but we are willing to train the right service-minded office professional. The most important quality you can possess is a great attitude and willingness to roll up your sleeves and help wherever it’s needed.
If the following describes you, then YOU may be the person we are looking for:
- You believe it’s important to greet all potential and existing clients with a warm, friendly welcome
- You answer the phone with a smile
- You are skilled at communicating with people on the phone, in person and by email
- You are a relationship-builder who is comfortable interacting with different types of personalities and all levels of authority, especially individuals in emotional need
- You see an opportunity for organization where others see a mess
- You are eager to learn new tasks and computer systems
- You value doing it right the first time, so you proofread your work and double- check details
- You know what happens in the office, stays in the office
- You genuinely care about clients and want to deliver an experience that turns them into raving fans
Your basic responsibilities:
- Answer phones and welcome guests
- Schedule appointments and manage calendars
- Perform basic administrative tasks – draft documents, copy, scan, file
- Communicate with potential and existing clients in person, by phone and email
- Manage paper and electronic files
- Back up team members
- Maintain practice and client confidentiality
Position requirements include:
- You must be available to work and be in the office Monday – Thursday 8:00am-5:00pm and Friday 8:00am-12:00pm.
- You must have strong administrative skills and be detail-oriented
- You must be comfortable working with a computer and email, including Microsoft Office
- You must be reliable, trustworthy and able to maintain strict confidentiality
- You don’t think making coffee or getting our guests a beverage is beneath you
- You must be a positive, high-energy team player who is results-oriented
This position offers a respectful team culture, opportunities for professional development, medical/dental/vision benefits, optional enrollment into our Simple IRA and a competitive wage based on skills and experience.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
Education:
- High school or equivalent (Preferred)
Work Location: In person
