Job Summary
We are seeking a dynamic and compassionate Patient Care Coordinator to join our healthcare team. In this vital role, you will serve as the primary point of contact for patients, ensuring a seamless and positive experience from appointment scheduling to follow-up care. Your energetic approach will help foster a welcoming environment, coordinate patient services efficiently, and support clinical staff in delivering exceptional healthcare. This position offers an exciting opportunity to make a meaningful difference in patients’ lives while working in a fast-paced, supportive setting.
Responsibilities
- Greet patients warmly and assist them with appointment scheduling, rescheduling, and cancellations using medical office software
- Verify patient insurance information and collect necessary documentation to streamline billing processes
- Communicate clearly with patients regarding treatment plans, appointment details, and pre-visit instructions
- Maintain accurate and organized patient records, ensuring confidentiality and compliance with healthcare regulations
- Support clinical staff by preparing patient charts, updating medical histories, and managing incoming correspondence
- Answer phone calls promptly, address patient inquiries, and direct calls to appropriate team members as needed
- Coordinate follow-up appointments and assist with patient referrals to specialists or other healthcare providers
Experience
- Previous experience working in a medical office environment is highly preferred
- Knowledge of medical terminology to accurately interpret clinical notes and communicate effectively with healthcare professionals
- Proven ability to provide excellent medical administrative support in a busy office setting
- Strong computer skills are required for scheduling, billing, and record management
- Office experience demonstrating organizational skills and attention to detail
- Experience working in an audiological setting is preferred, but not required
Join our team as a Patient Care Coordinator and become an essential part of delivering compassionate, efficient healthcare services. Your enthusiasm and dedication will help create a positive experience for every patient while supporting our mission to provide outstanding care.
Pay: From $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Medical office: 2 years (Preferred)
Work Location: In person
