Growth HR Solutions is conducting this search on behalf of a confidential, established food-manufacturing client. This is a direct-hire opportunity. The selected candidate will be employed by the client, not Growth HR Solutions. Growth HR Solutions will coordinate the initial recruiting and screening process, and qualified candidates will receive the client's identity before a client interview.
This field-based role supports grocery locations across western New York. It combines high-volume cake decorating, bakery production, employee training, merchandising, customer support, and consultative sales. The technician receives a list of locations and independently plans the most effective route, schedule, and order of visits.
This is a strong fit for a grocery bakery manager, lead decorator, production decorator, bakery trainer, or supplier-side bakery professional who enjoys teaching people, solving production problems, and taking ownership of a territory.
What you will do
- Demonstrate commercial cake-decorating and bakery-production techniques
- Train bakery decorators, clerks, managers, and teams
- Support the correct use of icings, fillings, glazes, mixes, and related bakery products
- Help stores improve consistency, production efficiency, merchandising, product presentation, and product adoption
- Build professional relationships with bakery teams and account leadership
- Organize your own regional route and store-visit schedule
- Complete reports, email communication, and other administrative follow-up
- Respond professionally to changing customer priorities, openings, remodels, and weather conditions
- Identify practical opportunities to strengthen and grow the regional account
Travel and schedule
The territory is centered around Buffalo and Rochester, with possible travel farther east when needed. The official position requirements include local driving and overnight or out-of-town stays. The technician plans the route independently and may adjust travel timing to account for winter weather and customer needs. Safety remains the priority.
The Indeed posting will use Rochester as the primary location while welcoming qualified candidates based in the Buffalo area.
What we are looking for
- At least two years of relevant grocery, commercial bakery, production decorating, or bakery-training experience
- Strong hands-on production cake-decorating skills
- Experience producing consistent bakery items at commercial volume and pace
- Ability to train groups and explain techniques clearly
- Professional customer communication, sound judgment, and discretion
- Strong organization, self-direction, and schedule ownership
- Experience with merchandising, product adoption, sales support, or bakery leadership
- Basic Microsoft Office, email, and reporting skills
- Valid driver's license and ability to safely operate a company vehicle
- Ability to lift up to 50 pounds and remain on your feet for extended periods, with or without reasonable accommodation
- Willingness to work in active bakery environments, including refrigerated or freezer areas when needed
Compensation, travel support, and training
Base salary is $45,000 to $50,000 per year, depending on directly relevant experience.
Subject to eligibility and the client's plan terms, the client-provided package includes:
- Company vehicle for assigned field travel
- Company card for business fuel
- Approved hotels, meals, tolls, parking, and other business-travel expenses
- Company-paid short-term disability, long-term disability, and life insurance
- Company-sponsored health, vision, and dental coverage
- 401(k) match
- Bonus potential
- Paid vacation and sick leave
- Company holidays
- Three to six weeks of partnered training followed by a supported transition to independent field work
Hiring process
Qualified applicants will be invited to a 30-minute video conversation with Will Matos, the recruiter managing this search for Growth HR Solutions. Will will provide a straightforward overview of the territory, travel expectations, compensation, and interview process. If your experience is close and you can demonstrate strong production bakery work, you are welcome to apply.
Candidates who advance will be asked to provide examples of commercial or high-volume production decorating work. A useful portfolio includes repeated production items, multiple techniques, and work completed personally under real production demands. Please do not submit confidential employer or customer information.
Growth HR Solutions and its client consider qualified applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. Reasonable accommodations are available during the hiring process and in performing the essential functions of the position.
Pay: $45,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Application Question(s):
- Briefly describe the highest-volume bakery or cake-production environment in which you have worked, including any experience training bakery employees or leading group demonstrations.
- Can you provide a portfolio or work samples showing commercial or high-volume bakery items that you personally decorated if selected for the next step?
- Can you lift up to 50 pounds and work on your feet for extended periods, with or without reasonable accommodation?
- Are you comfortable working in active grocery bakery environments that may include coolers or freezers?
Experience:
- commercial or high-volume bakery production: 2 years (Preferred)
License/Certification:
- driver's license (Preferred)
Willingness to travel:
Work Location: In person
