Breads Bakery is a New York bakery dedicated to producing handmade breads and pastries using traditional baking techniques, and providing our guests with an unforgettable experience. We believe a guest's first impression of our bakery should be accompanied by a familiar and warm welcome, and we're looking for just the right person to do it!
Breads Bakery is seeking enthusiastic, dynamic individuals to join our team as a front-of-house associate. We have position openings at all our Manhattan based locations (Union Square, Upper West Side, Upper East Side, Rockefeller Center, Bryant Park and NYU Langone).
Responsibilities & Expectations:
- Recognize the importance of providing extraordinary hospitality and exemplify this in interactions with guests and vendors alike.
- Assist in all fundamental levels of the guest experience from answering product questions to point of sale.
- Ensure proper inventory and quality are maintained- recognizing that every day presents varying needs and adjusting workflow to meet these needs.
- Assist at other Breads Bakery locations as needed; ability to adjust and adapt gracefully to unexpected changes.
- Maintain a clean, safe and aesthetically pleasing space in accordance with operations and sanitation guidelines.
- Follow tasks as instructed by direct managers and shift supervisors, ensuring responsibilities are met and, when possible, exceeded.
- Govern service recovery as needed with professionalism and sincerity.
Skills & Requirements:
- Professional experience in customer service or relevant roles.
- Background in hospitality and/or the food & beverage industry, preferred but not required.
- Commitment to providing exceptional service and genuine experiences.
- Remarkable communication and interpersonal skills, strong problem-solving aptitude, and ability to multitask.
- Ability to work holidays and weekends.
- For part-time associates, individuals must have availability for at least 3 shifts per week and must work at least 2 shifts per week.
- Ability to safely and successfully perform essential job functions consistent with the ADA, FMLA and other federal, state and local standards / requirements including meeting and qualitative or quantitative productivity standards
- Ability to maintain reasonably regular, punctual and regular attendance consistent with the ADA, FMLA and other federal, state and local standards / requirements
- Compliance with all personnel policies and practices
Compensation & Benefits:
- Base hourly rate of $17.00 per hour, plus gratuities averaging $6.00–$12.00 per hour, resulting in average total earnings of approximately $23.00–$29.00 per hour.
- Additional Pay: individuals who hold a valid NYC Food Protection Certificate (Food Handler Certification) are eligible for an additional $0.50 per hour.
- Insurance: Medical, dental, vision, and life insurance with 35-75% employer contribution (available to full time team members following waiting period)
- Paid time off package
- 401(k) retirement savings plan with employer contribution
- Access to commuter benefits, flexible spending accounts (FSA), financial wellness programs, mental health and fitness benefits, store discounts, and PLUM benefits
Pay: $17.00 - $17.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
