This position maintains current and orderly tenant rental files, collects documents tenant rent and security deposits in an orderly, professional and timely manner, and attends all necessary training to maintain Occupancy Specialist certification and to remain current with HUD rules and regulations. He/she also ensures that the facilities meet HUD/Health Department/City of Lakeland standards and other licensing requirements.This position ensures that the facilities are maintained in a safe manner and that they meet all fire and safety codes. He/she also ensures that tenants' rights are protected and the Tenant Selection Plan is adhered to in compliance with HUD guidelines.
General Expectations:
In the performance of their respective task and duties, all employees are expected to conform to the following:
a.Adhere to all PRC policies and Code of Conduct standards and at all times exhibit all
PRC's Core Values.
b.Perform quality work within deadlines with or without direct supervision.
c.Interact professionally with other employees, customers and vendors.
d.Work independently, while understanding the necessity for communicating and coordinating work efforts with other employees and organizations, as required.
Essential Duties/Requirements/Activities:
- Ability to arrive/report to work on time and ready to work.
- Ability to abide by principles of EEO compliance and a workplace of dignity and respect.
- Ability to work cooperatively in a group/team setting.
- Ability to show respect to others.
- Ability to take guidance and direction from supervisors.
- Ability to report to work with clean hygiene.
- Ability to adhere to Company/Program dress code standards.
- Ability to professionally communicate with others.
- Complies with all Peace River Center policies and procedures except those for which the employee gives notice of the need for reasonable accommodation and for which Peace River Center can make such reasonable accommodation.
- Attends all scheduled work hours, meetings trainings, and other center functions, including on-call as required.
- Determines eligibility for federal housing program.
- Completes calculations and rent portions.
- Determines and oversees maintenance needs.
- Approves invoices for payment.
- Determines need for eviction and handles the process.
- Address/resolve tenant issues/concerns.
- Notifies tenants/responsible party of HUD requirements in a timely manner.
- Collects and documents tenant rent and security deposits according to procedure.
- Implements procedure on rent collection.
- Maintains current and orderly tenant rental files.
- Ensures that the facilities meets HUD/Health Department/City of Lakeland standards, licensure requirements and other code enforcements.
- Assists in the development of annual operating budget and short and long term facility maintenance and repair plans.
- Assists accounting and external auditor to ensure timely submission of Annual Financial Statement.
- Submits all HUD and Peace River Center Properties routine reports in good order and in a timely manner.
- Ensures that tenant's rights are protected and the Tenant Selection Plan is reviewed/revised as needed.
- Develops operational procedures as needed and reviews/updates as needed.
Qualifications:
Education:
Bachelor's Degree in business administration or related business field or commensurate work experience.
Experience:
Two to three years in real estate management preferably working with U.S. Department of Housing and Urban Development (HUD) operating procedures and regulations or a work history compatible with learning to work with a HUD properties quickly.
Certifications:
HUD Occupancy Specialist Certification (must have upon hire or obtain after first scheduled training)
Training:
20 hours professional enhancement training annually including all required training and all required HUD training.
Knowledge and Skills:
- Excellent written and verbal communication skills.
- Math and computer technical abilities in order to compute monetary exchanges, budgetary planning and to maintain client records and information.
- Excellent organizational skills with good follow through and efficiency.
- Writing skills sufficient to meet documentation standards.
- Ability to read technical materials and translate into work environment.
- Ability to work with a high degree of independence.
Safety Equipment:
- Comply with Occupational Safety and Health Administration (OSHA) Rules and Regulations
- Life Safety Equipment (Fire Extinguisher)
Transportation:
Must have reliable transportation
Machines, Tool and Equipment Used:
Technology Requirement:
As an employee of Peace River Center, if you are not assigned a company-issued phone, you will be required to authorize the use of the Microsoft Authenticator app on your personal mobile device. This is necessary to access our payroll and communication system, Paycor, and Microsoft email as examples. This will ensure secure and efficient communication with the organization.
Supervisory Relationship(s):
N/A
Work Environment
The work environment is fast-paced and consists of exposure to physical conditions typical of a normal office environment. The populations cared for will include patients who are confused, delusional, irrational, agitated, or uncooperative. Most of the job is performed while sitting, although the work may require occasional standing or walking and/or the lifting and carrying of small objects. A small amount of travel may be required for meetings etc. to another PRC location.
EEO Statement
One of the greatest assets of the PRC is the ethnic, cultural, and social diversity of its employees. PRC takes great pride in the diversity and values and respect of all its employees, regardless of race, color, sex, marital status religion, national origin, ancestry, genetic information, age, disability, gender identification, or sexual orientation.
