CARE COORDINATOR
ESSENTIAL DUTIES AND RESPONSIBILITIES
● Advocates for patient health needs.
● Supports and promotes the mission of the Agency.
● Coordinating referrals for community services, assessing client needs and creating individual plans of care,
working in close collaboration and communication with hospice and palliative care case managers and acting as a
liaison with supervision leaders to assess patient needs.
● Ability to explain health forms, diagnosis, and processes clearly to the patient and their family.
● Documents all assessments and interactions with patients in a timely manner.
● Collaborate with an interdisciplinary team to determine and suggest a higher level of care for the client.
● Maintain appropriate client information adhering to agency standards. Maintain strict confidentiality in
accordance with agency policies.
● Develop and implement outreach strategies to identify and engage eligible individuals for CalAIM services.
● Provide one-on-one support to individuals and families to navigate the enrollment process for CalAIM services.
● Maintain accurate records of outreach activities, contacts, and outcomes.
● Prepare regular reports on outreach efforts and outcomes for internal and external stakeholders.
● Report to work promptly at assigned hours and submit accurate timesheets/reports. MUST BE WILLING TO TRAVEL WITHIN DESIGNATED AREAS OF SERVICE ACROSS MULTIPLE COUNTIES
● Inform the Administration of any illegal or harmful (or potentially so) situations regarding the operation of
programs and clients.
● Follow State and Federal laws regarding confidentiality-HIPAA compliant
● Attends training and all necessary meetings.
● Other duties and responsibilities as assigned.
Requirements:
● Willing to commute to support and promote the mission of the Agency.
Community Development, or a related field is preferred not required
● Familiarity with social determinants of health and community resources available to target populations.
● Strong communication and interpersonal skills for effective community engagement and partnership building.
● Ability to make informed decisions regarding outreach methods and engagement tactics based on community needs and reception.
● Willingness to build and maintain strong partnerships with community organizations, healthcare providers, and/or stakeholders to enhance outreach efforts.
● Effective verbal and written communication skills.
PHYSICAL AND OTHER JOB SPECIFICATIONS
● Able to hear, speak, read, write, and/or type well enough to perform required job duties. Able to use hands to
finger, handle, or feel. Able to occasionally walk and reach with hands and arms. Able to lift and carry up to 50
lbs.
● Specific vision abilities required by this job include close vision and ability to adjust focus.
● Must have a valid California driver’s license.
Join our team as a Patient Care Coordinator, where you can make a meaningful impact on the lives of our patients while working in a supportive environment.
Job Types: Full-time, Part-time, Per diem
Pay: $3,000.00 - $5,000.00 per month
Benefits:
Work Location: In person
