Description:
We're seeking a skilled Admissions Coordinator to join our team. As an Admission Coordinator, you'll play a pivotal role in managing admissions inquiries and ensuring a seamless experience for prospective clients. This is more than a call center role — it’s a front-line opportunity to make a difference in people’s lives every single day.
This full-time remote position offers $45,000 to $50,000 annually, with dedicated 8-hour shifts.
Must reside in any one of the locations we operate in:
Florida
Virginia
Tennessee
New Jersey
Texas
South Carolina
Shifts Available:
2nd Shift
Key Responsibilities
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Manage high volumes of inbound admissions inquiries through phone, email, and other channels.
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Use Salesforce as a primary tool for lead tracking, documentation, and workflow management — proficiency with Salesforce is a strong advantage.
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Navigate Call Tracking Metrics and Outlook efficiently for communication and follow-up.
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Provide compassionate, professional customer service to prospective clients and their families.
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Maintain meticulous attention to detail while multi-tasking across systems and client cases.
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Coordinate internally with clinical, outreach, and admissions teams to ensure continuity of care and a smooth admissions process.
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Uphold client confidentiality and adhere to all HIPAA and privacy regulations.
Benefits
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Competitive salary: $45,000–$50,000 per year
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Remote work environment
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Dedicated 8-hour shifts
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Medical, dental, and vision insurance (available after 60 days)
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401(k) plan (available after 1 year)
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80 hours of paid time off (after 90 days)
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Bonus opportunities
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Life insurance
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Supportive, mission-driven team culture
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Career growth opportunities
Requirements:
Requirements
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High School Diploma preferred; equivalent work experience will be considered.
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Previous experience in behavioral health admissions preferred
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Strong computer literacy is essential, including experience with Salesforce, Call Tracking Metrics, and Outlook.
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Proven ability to work in a fast-paced, high-call-volume environment while maintaining accuracy and empathy.
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Excellent written and verbal communication skills.
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Ability to work independently in a remote setting with minimal supervision.
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Must have open availability, including evenings and weekends as needed.
