HUMAN RESOURCES GENERALISTS
The Human Resources Generalist plays a pivotal role in ensuring the smooth functioning of the HR Department through a diverse range of responsibilities. The HR Generalist supports the full employee lifecycle for a fast‑paced, 24/7 towing and recovery company. This role partners closely with Operations, Dispatch, and Safety to recruit, administration staff, CDL and non‑CDL drivers, ensure compliance with DOT/FMCSA, OSHA, FLSA, and Florida employment requirements, administer benefits and leaves, resolve employee relations issues, and maintain accurate HRIS/records.
Duties and responsibilities:
- Manage full cycle recruitment for drivers, dispatchers, yard personnel and administrative staff, including job postings, applicant screening, interviews and offer negotiations.
- Conduct all pre-employment screenings, including MVR Checks, background checks, DOT and non – DOT drug/alcohol testing, ensuring compliance with regulatory and company standards.
- Coordinate and facilitate comprehensive onboarding processes, including I-9 verification, E-Verify submissions prior to the end of the 3rd day of employee work, non-disclosure agreements, policy acknowledgment and safety training.
- Serve as the primary point of contact for employee relations matters, including policy interpretation, conflict resolutions, corrective actions, and terminations; conduct through workplace investigations and maintain accurate documentation of findings and outcomes.
- Actively support employee engagement, recognition and retention strategies tailored to the needs of a diverse 24/7 workforce.
- Administer employee benefit programs, including new hire enrollments, qualifying events and annual open enrollment; serves as the liaison between employees and insurance brokers or benefit vendors to ensure accurate and timely resolutions of inquiries.
- Assist the schedule coordinator in ensuring accuracy of timekeeping records for non-exempt staff, including monitoring on-call shifts, overtime, shift differentials, and compliance with meal and rest breaks, as well as tracking verifying driving hours for drivers in accordance with DOT Regulations.
- Assist the payroll team to support audits, process adjustments and review timesheet approvals to ensure timely and accurate payroll processing; proactively learn payroll procedures and systems to serve as a back up when needed.
- Ensure ongoing compliance with federal and state employment regulations, including but not limited to FLSA. FMLA, ADA, Title VII, USERRA, Pump Act, PWFA, E-verify requirements, and worker’s compensation.
- Support FMCSA/DOT compliance initiatives, including maintaining driver qualifications files, managing random drug and alcohol testing programs and tracking valid medical certifications.
- Monitor and document workplace injuries, coordinate worker’s compensation claims and collaborate with the Safety team to implement effective return-to-work programs; ensure all related records are accurately maintained and updated in the HRIS system.
- Maintain accurate and up-to-date employee records, company policies, labor law posters, and all required employment- related notices.
- Coordinate and schedule safety, harassment-prevention, supervisory and compliance trainings; maintain accurate training records and track completion to ensure regulatory and company-wide compliance.
- Support employee development initiatives by assisting in the creation of career paths for dispatchers, drivers and aspiring supervisors, promoting internal growth and succession planning.
- Maintain data integrity within the HRIS; generate and analyze routing HR metrics and reports, including turnover, time to fill, headcount, overtime trends and safety incidents.
- Perform other duties as assigned.
Skills and qualifications:
- Bachelor's in Human Resources Management or Business Administration required.
- Effective verbal and written communication skills.
- Bilingual - English/Spanish
- Experience with the human resources information system (HRIS).
- Ability to create a culture of diversity, inclusivity, collaboration and teamwork
- Experience with analyzing data to guide strategic employment planning.
Job Type: Full-time
Pay: $45,000.00 - $52,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
Work Location: In person
