RESPONSIBILITIES + AUTHORITIES:
- Travel and visit local properties and vendors to conduct outside calls, promote the hotel, and review competition
- Regulate appropriate copying and distribution of department’s correspondence
- Maintain professional and upkept office space for clients
- Conduct meaningful and holistic tours of hotel and banquet facilities
- Assist Director of Sales in the development and update of the hotel-level business plan
- Respond and interact with guests and clients in a friendly manner. Follow up to ensure satisfaction
- Always provide a professional image through appearance, dress, and behavior
- Follow company policies and procedures and department SOP’s and effectively communicate them to others
- Knowledgeable of hotel property, amenities, area attractions, and transportation
- Support all Hotels and/or Company initiated Guest and Associate Programs (i.e., Catch me at my Best, Ollie Awards, Heart of the House Olympics, etc.)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
