Location: Northeastern North Carolina (Primary responsibility for the Raleigh area and counties to the north and east. )
Job Summary
The State Board of Examiners of Plumbing, Heating and Fire Sprinkler Contractors is seeking a professional, self-motivated Field Investigator to investigate alleged violations of North Carolina licensing laws and Board rules governing plumbing, heating, and fire sprinkler contractors.
This position also serves as a representative of the Board by attending industry meetings, trade events, and public outreach activities.
Responsibilities
- Investigate complaints involving potential violations of North Carolina licensing laws and Board regulations.
- Conduct field investigations and gather evidence.
- Prepare clear, accurate investigative reports and correspondence.
- Interview complainants, witnesses, contractors, and other involved parties.
- Maintain detailed investigative records.
- Provide testimony during hearings or legal proceedings when required.
- Represent the Board at industry meetings, conferences, and educational events.
- Travel throughout the assigned territory and occasionally statewide or out of state.
Minimum Qualifications
Applicants must have:
- High school diploma or equivalent.
- Valid driver's license with an acceptable driving record.
- Ability to read, write, and speak English fluently.
- Ability to successfully complete a criminal background check and drug screening.
- Current North Carolina Notary Public commission or the ability to obtain one within 30 days of employment.
Preferred Qualifications
Ideal candidates will possess:
- Ability to work independently with minimal supervision.
- Strong organizational and time management skills.
- Excellent verbal and interpersonal communication skills.
- Strong written communication skills, including report writing.
- Proficiency with Microsoft Outlook, Word, Excel, and other standard business software.
- Experience using laptops, smartphones, scanners, printers, and other electronic devices.
- Experience conducting investigations and preparing investigative reports.
- Experience providing testimony in hearings or court proceedings.
- Technical training or experience in plumbing, heating, fire sprinkler systems, inspections, code enforcement, or a related construction trade.
Physical & Travel Requirements
This position requires the ability to:
- Travel frequently throughout the assigned region, based in the Raleigh area.
- Travel statewide and occasionally out of state, including overnight travel.
- Work occasional early mornings, evenings, and weekends.
- Stand, walk, crawl, climb, and access crawl spaces, attics, rooftops, and other confined or elevated work areas.
Compensation & Benefits
Salary is commensurate with qualifications and experience.
The Board provides:
- Company vehicle
- Laptop computer
- Cell phone
- Travel reimbursement
- All required business equipment
Benefits include:
- Paid vacation and sick leave
- Health insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Accidental Death & Dismemberment (AD&D) insurance
- Board-sponsored 401(k) retirement plan with employer matching contributions
Please Note: Employees are not participants in the North Carolina State Retirement System or the North Carolina State Health Plan. Employment is with the State Board of Examiners of Plumbing, Heating and Fire Sprinkler Contractors and is not employment with the State of North Carolina.
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid training
- Retirement plan
- Vision insurance
Work Location: On the road
