Wildgrain Bakehouse is a new retail concept from the team behind Wildgrain subscription box. Our first location is currently in construction and will open in Early 2026.
About Wildgrain
Wildgrain delivers artisanally baked, frozen sourdough breads, fresh pastas, and pastries directly to your door. Our subscription service ensures that delicious food is always an option, even when life gets busy. We partner with small bakers and pasta makers across the country to keep the tradition of artisanal and nutritious food alive in our broken food system.
The Bakehouse compliments our direct-to-consumer business by allowing our community to experience Wildgrain products along with excellent cafe beverages in their community. Whether customers are long time Wildgrain subscribers or completely new to the company, we welcome them in for fresh, warm baked goods, delicious drinks, and to-go products that compliment their vibrant lives.
The Wildgrain Bakehouse is hiring both full-time and part-time retail staff! We run a fast-paced and adaptable cafe that thrives on flexibility and exceptional customer service. The Bakehouse utilizes Wildgrain's frozen supply chain to source, then bake fresh pastries from frozen in reaction to demand. This allows us to minimize preparation time and food waste, while maintaining the excellent quality that our partner bakeries pride themselves on. Our retail staff members do a little bit of everything – at any given time you might be baking warm & delicious food for our customers, preparing the coffee & tea that keeps our community running or providing the hospitality that makes our space special. If you are ready for a unique and engaging opportunity, read on.
About You
The Wildgrain Bakehouse is built on a “test and learn” mentality. We will take extreme care to provide best practices for all operations, no matter how small. At the same time, we will encourage all team members to contribute to our efficiency. If you believe there is a better way to do something, we want to know! Our success depends on your input and we fully expect everyone who works at the Bakehouse to have a growth and innovation mindset.
You’ll be a great fit at the Wildgrain Bakehouse if you are:
- eager to learn
- willing to share your ideas
- ready to try something new, even when it feels difficult
- excited about data (or at least curious about it)
- interested in getting to know your community
- happy doing a little bit of everything
- calm and collected when faced with chaos
- energized by providing exceptional service
This team is built on trust and respect. In order to accomplish our goals, there are some things that we try to avoid:
- lack of communication
- self-interest over team success
- rigidity and inflexibility in the face of change
Essential Tasks
Retail and Customer Service
- Create a warm, welcoming, and community-oriented environment for our customers. Get to know people’s names. Share good vibes. Make sure they want to come back.
- Operate the Toast point-of-sale system to help customers complete transactions
- Manage orders from walk-in customers and to-go platforms
- Answer questions that guests have about the Bakehouse, our food & beverage offerings, and about Wildgrain’s subscription box business
- Help to maintain an appealing and inviting environment; restocking and managing merchandise/to-go area, cleaning tables and floors, resetting furniture
- Triage questions and requests from other members of the Somernova business community
- Execute our opening and closing checklists along with your fellow team members
Food and Drink Preparation
- Complete ServeSafe training for food handling
- Operate all coffee and tea equipment based on training provided by Bakehouse management
- Operate all kitchen equipment based on training provided by Bakehouse management
- Adhere to best practices on matters of food safety, sanitation, cross contamination and allergen contamination prevention
- Troubleshoot small technical hiccups on the coffee bar and in the kitchen
- Restock coffee products, teas, and milks to make sure our flow is never interrupted
- Execute our baking rotation to ensure that we are providing freshly made, warm pastries at all times
Teamwork and Training
- Learn and follow SOPs for all Bakehouse operations
- Participate in bi-monthly team meetings to keep everyone on the same page (paid time, via Zoom if needed)
- Communicate your schedule effectively and arrive to work promptly ready to contribute
- Cultivate a respectful team, based on trust and respect
- Give your opinions and expertise willingly to help us all grow
Role Expectations
- Full-time employees are expected to work between 35-40 hours per week, part-time employees are expected to work 15-20 hours per week but no less than 10
- Communication is key - we are ready to work around schedules of all kinds, but we need transparency into your availability as well as quick notice when anything changes
- Ability to stand for extended periods of time and to lift up to 40lbs.
Compensation & Benefits
This is a tipped position, with an hourly+tips guarantee of $20.00/hour. Wildgrain Bakehouse employees start at a rate of $17.00/hour, with additional tips based on hours worked. After 12 months of work, Bakehouse employees are eligible for an increase in hourly compensation based on both individual performance and the performance of the company.
Job Types: Full-time, Part-time
Pay: $20.00 - $30.00 per hour
Work Location: In person
