Position Summary
The RN, Oncology Patient Navigator is an experienced resource who coordinates services and guides patients and families through the healthcare system. The RN, Oncology Patient Navigator is a registered nurse with oncology specific clinical knowledge who offers individual assistance to patients, families, and caregivers in overcoming barriers within the healthcare system using the nursing process while working side-by-side with the multidisciplinary team to provide the highest quality of care for the patients and families of the Cancer Center.
What You Will Do
- Meets with all new patients and assesses patient needs; sets goals; prescribes appropriate nursing actions to meet those goals and the physical, psychosocial, social, and rehabilitative needs of cancer patients.
- Reports pertinent observations to the appropriate person and documents these observations accurately and concisely.
- Assesses the need for changes in equipment or other products based on evidence, clinical outcomes, and cost effectiveness to improve outcomes for patients with cancer.
- Facilitate shared decision making and engage patients in their care by forming trusting relationships and addressing patients’ communication and health literacy needs at all phases of the cancer care continuum.
- Works with the team to develop and coordinate multidisciplinary consultations, tumor conferences and care pathways.
- Establishes and maintains working relationships across healthcare disciplines to ensure timely appointments and open communication on patient care in order to prevent patient loss to follow-up.
- Communicates effectively with multidisciplinary team to coordinate oncology health services and provider referrals to ensure seamless/coordinated care and services.
- Assists patients in overcoming barriers within the health care system to ensure prompt diagnosis and treatment.
- Assists in the development of patient and family educational materials and tools to establish and maintain the navigational system.
- Provides psychosocial support to patients through patient rounding and assessment of psychosocial distress screenings.
- Provides clinical education and resources to facilitate informed decision making throughout the cancer continuum.
- Contributes to a comprehensive plan of care as patients transition from active treatment to long term survivorship or end-of-life care.
- Works with the Foundation for Firelands to seek/track grants and alternative funding opportunities.
- Conducts ongoing outreach to health disparity communities.
- Facilitates the involvement of community organizations that can help with access to services.
- Coordinates with health insurance ombudsmen to help obtain patient healthcare coverage by public programs or private insurance.
- Continuously seeks opportunities for patient and family assistance available at local, state, and national level.
- Assists with insurance verification, obtaining oncology prior authorizations and pre-certification and documents accordingly. Assists the clinical team with tracking visits and obtaining re-certification from insurance companies.
What You Will Need
- Requires an RN degree with a minimum of 5 years’ of clinical experience
- Prefer oncology experience with direct knowledge of the communities the Cancer Center serves to provide the best resource possible for the patients and team.
- Position requires excellent leadership skills, organizational skills, verbal, and written communication skills, interpersonal skills, and managerial experience is preferred.
- Requires knowledge of the research and technology associated with breast cancer and high risk disease
- Direct knowledge of the communities the hospital serves to provide the best resource possible for the patients and care team.
- Knowledge of the services offered at Firelands Regional Medical Center and University Hospitals Seidman Cancer Center at Firelands Regional Medical Center in order to successfully and seamlessly navigate the system.
- Requires problem solving, decision making, critical thinking, and focus.
- Demonstrates the ability to be self-directed, work with and lead teams.
- Flexibility in scheduling.
- Demonstrates basic computer skills and the ability to adapt to new technology.
- Ability to understand instructions and communicate effectively in both written and oral form.
- Ability to work in a fast-paced environment requiring multi-tasking.
- Ability to maintain a positive impression of the medical center at all times.
Required
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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