Fun office environment.......FUN ATTITUDE REQUIRED! Must be a team player with patience, the ability to think quick and be resourceful.
If traffic is an issue, please take that into consideration. Summerville / James Island / Folly Beach is a VERY far daily commute. Preferred applicants are Daniel Island / Mt. Pleasant / N. Charleston / Huger / Awendaw or Clements Ferry area
We are looking for someone with experience managing an office in the plumbing or comparable service industry, not a first-timer. Coming into the office is REQUIRED Monday - Friday. Taking off work will happen from time to time, but constant days off are NOT permitted. This position has a high level of responsibility for keeping the businesses operational.
Call: 843-743-4630 with any questions
- Answer phone calls / calling leads from lead sources / responding to emails ASAP with customer service being the highest priority
- Schedule / Dispatch calls with details. Dispatching experience is HIGHLY REQUIRED.
- Take payments / process invoices
- Prepare and process bank deposits
- Pay bills that come in the mail or online
- Assist in pulling permits
- QuickBooks Online and Excel experience are preferred
- Match up invoices to technician jobs
- Follow up on previous day calls to make sure customers are happy. If they are, send them an email asking for a review (with the link to make it easy for BOTH)
- Follow up on estimates
- Call to collect on outstanding invoices over 30 days (2-3 days a week)
- Keep the office in shape. You are not a cleaner, but some vacuuming / counter cleaning / bathroom maintenance is good once a week.
- Manage social media accounts
- Weekly Performance Report
- This position REQUIRES you to be here, stay on top of things and staying busy.
- Cell phone usage is allowed, but not glued to it while at work
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Experience:
- Office management: 2 years (Required)
Ability to Commute:
- Charleston, SC 29492 (Required)
Ability to Relocate:
- Charleston, SC 29492: Relocate before starting work (Required)
Work Location: In person
