Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
The Global Sales Support Operations Specialist will support Global Sales to drive operational excellence by assisting with maximizing tool optimization. This position will focus on CRM-based activities, data management, enhancement of CRM processes, and Power BI.
This position will report to the Global Sales Sr. Director of Operations within the Global Sales Support department. This position is required to report to the SHI Somerset, NJ location.
Role Description
Manage and update CRM data, including account transfers, auditing renewal opportunities, updating orphan accounts, and monitoring LOB opportunities.
Behaviors and Competencies
Accountability – Takes ownership of outcomes and delivers commitments with reliability and integrity.
Adaptability – Adjusts quickly to shifting priorities, maintaining effectiveness under change.
Collaboration – Works effectively with diverse teams to achieve common objectives.
Continuous Improvement Mindset – Actively identifies opportunities to enhance processes and performance.
Attention to Detail – Maintains accuracy and precision in planning, reporting, and execution.
Skill Level Requirements
Preferred Skills & Qualifications:
Microsoft Dynamics - CRM
Experience with Power BI
The estimated annual pay range for this position is $50,000 - $70,000 base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
