Job Overview
We are Réforme Dermatology & Aesthetics! We are located at 302 Wingo way in Mount Pleasant office and looking for a front desk patient coordinator! We are seeking a friendly, organized, and professional Front Desk Patient Coordinator to join our growing dermatology and aesthetics practice. This position is ideal for someone who enjoys working with patients, thrives in a fast-paced medical office, and takes pride in providing exceptional customer service.
The start date is flexible- can start ASAP or wait until end of august/very early September!
Responsibilities
- Welcome and check in patients with a warm, professional attitude
- Answer phones and respond to patient inquiries
- Schedule and confirm appointments for medical dermatology and aesthetic services
- Communicate with patients through Klara texting platform
- Verify patient demographics, insurance information, and collect necessary documentation
- Process patient payments, copays, and balances
- Assist patients with insurance questions and obtain prior authorizations as needed
- Work closely with the billing department to resolve insurance and patient account issues
- Maintain accurate patient records using ModMed EMA electronic medical records (EMR)
- Ensure smooth patient flow and provide outstanding customer service throughout each visit
- Perform general administrative and front office duties to support the practice
Qualifications
- Previous medical front desk or medical office experience preferred
- Experience with ModMed EMA and ModMed Practice Management (PM) is a plus
- Experience using Klara or similar patient communication software preferred
- Knowledge of medical insurance verification and benefits
- Strong computer and data entry skills
- Excellent communication and interpersonal skills
- Highly organized with strong attention to detail
- Ability to multitask and work efficiently in a fast-paced environment
- Professional appearance and positive attitude
- Reliable, dependable, and a team player
- Must successfully pass a pre-employment background check and drug screening as a condition of employment.
Schedule
- Monday–Thursday
- 8:45 AM – 5:00 PM
- Full-time
Join our team as a Front Desk Staff member where your enthusiasm for organization and customer service will shine! We’re dedicated to fostering a supportive workplace that values your contributions while providing opportunities for growth. This paid role is perfect for motivated individuals eager to make a positive impact from the very first interaction.
Pay: $18.00 - $19.00 per hour
Work Location: In person
