The Administrative Specialist Work as a member of the Advantage Program Team to provide office assistance and data entry duties. Responsibilities will include assisting with the daily operations of the office, events, activities and workshops, maintaining student records/files, assisting with communicating and providing services to Advantage Program students and data management.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High School Diploma
2. Two (2) years of full-time secretarial experience in a business office
1. Associate’s Degree
2. Bi-lingual English/Spanish
3. Experience in overcoming educational and economic obstacles
4. Knowledge of the needs of low-income, first-generation college students
Must be proficient in the use of Internet, Microsoft Office, spreadsheet, and word processing software.
1. Work cooperatively as a member of the Advantage Program to handle routine duties for the Advantage Team including but not limited to performing secretarial duties such as typing, word processing, database/spreadsheeting, record keeping, filing, telephone calls, and taking minutes at staff meetings.
2. Serve as initial point of contact to greet visitors and to respond to inquiries including walk-ins, mail-ins, and phone-ins.
3. Create, update, and maintain program files for Advantage Program students, both electronic and physical.
4. Order all office and instructional supplies, furniture, equipment through proper RACC methods/procedures.
5. Schedule and manage staff calendars to setup appointments, staff and other meetings. Assists in scheduling vendor meetings/events and helps with the budget calculations for these events and program purchases.
6. Learn new computer programs as required. Utilize the College’s student information system and all other computer software programs as required.
7. Create content, maintain and monitor the department’s social media accounts.
8. Maintain the files of the students that completed the required financial literacy component of the grant.
9. Research, collect, compile, and perform high level calculations and comparison record data for Advantage Program Annual Performance Report. Maintain all record keeping, files, and data management as required by the college and grant, ensuring data integrity
10. Assist Advantage Team in orienting new students to the Advantage Program.
11. Assist Program Director and Specialist with preparing materials for workshops and programs including but not limited to career, transfer, financial literacy, and academic development.
12. Provide students with information about program services, events and workshops.
13. Work closely with Peer students to ensure they are operating within the college policies and in noting the status of the program tasks assigned. In absence of the Director, approve Peer student work hours to ensure payroll is complete timely.
14. Assist Student Support Specialists with student outreach to schedule appointments and assist in directing students to resources at RACC.
15. Perform other related duties as assigned by supervisor.
Working hours for this position consist of a 7.5-hour period Monday through Friday exclusive of a ½ hour or 1-hour lunch Specific hours to be agreed upon between the supervisor and employee at the onset of employment. These hours may require occasional evening and weekend work. The hours may be modified based on the needs of the SSSP/Advantage Program with advance notice and mutual consent of the employee and the supervisor.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
FOR ANNUAL SECURITY AND CRIME STATISTICS REPORTS: https://www.racc.edu/about-racc/clery
Reading Area Community College (RACC) is an accredited, comprehensive, open-enrollment education institution that provides the following: Associate degree, Certificate and Diploma Programs; career-focused training; transitional coursework; skills training for business and industry; personal enrichment programs and public service activities. Sponsored by Berks County, the College provides affordable access to meet identified community educational needs. Students from every age, race, religion and many different countries throughout the world choose to study here. Those who are seeking degrees at the college are attracted to programs like nursing, respiratory care, criminal justice and business. Other people pursue individual courses to brush up on a skill or interest, or pursue certification in a variety of subjects. The Community Education/Workforce Development division offers programs like dental assisting, home health aide and GED preparation.
