Job Description & Indeed Advertisement: Veterinary Assistant
Balance Veterinary Care is a small and progressive holistic veterinary clinic residing in South Eugene. We provide cutting edge service to our clients. We are seeking an Experienced part to full-time Veterinary Assistant or Technician with an interest in holistic medicine to help animals become more well.
We are looking for a bright, motivated and personable coworker that is task oriented, conscientious and service focused. This person understands and welcomes a holistic approach in life and in veterinary medicine. Other important characteristics include being outgoing but efficient with clients, organized, able to multitask, honest and humble, and work easily within a team structure. Also, this person receives constructive criticism graciously, practices forgiveness of themselves and others, and has an overall bright outlook on life. Our new team member is an active participant in creating our generally happy, healthy work space with an inquisitive demeanor to expand their knowledge base and skills.
Do you have vet assistant experience? Do you love working with animals & people? Are you tired of fast paced mainstream veterinary care and wanting to learn a new approach? Holistic Care offers tools to heal a pet from the inside out.
Are you a CVT or working towards becoming a Certified Veterinary Technician? We pay more for experience! The wage matches skill level with bonus, perks and room to grow
Check out our website and inquire at .
Veterinary Assistant Job Description
An excellent candidate for this position is highly motivated, outgoing, up-tone and bright, and has a mission to provide exceptional service. They are a personable coworker that is task oriented, conscientious and service focused. This person understands and welcomes a holistic approach in life and in veterinary medicine. Other important characteristics include being outgoing but efficient with clients, organized, able to multitask, honest and humble, and work easily within a team structure. Also, this person receives constructive criticism graciously, practices forgiveness of themselves and others, and has an overall bright outlook on life. Our new team member is an active participant in creating our generally happy, healthy work space with an inquisitive demeanor to expand their knowledge base and skills.
This position will expand with a person that is self motivated, task oriented and creative within Dr. Wright’s long term vision. This vision includes expanding service to the animals of our community and their people, by implementing a full service veterinary hospital and also through furthering education to the public and veterinary community at large. This position provides the right person with the opportunity to grow in a healthy environment.
Attention to detail, time management, self motivation, proper grammar, clear and concise communications, organization, thoroughness, and cleanliness are examples of skills that would make one successful in this position. Presentation is important as the Veterinary Assistant represents Dr. Wright and the clinic while they assist and provide one-on-one care with our patients. Balance Vet Care practices professional business attire. The ideal candidate for this position has a strong passion for service, practices a holistic lifestyle including nutrition and a thinking-outside-the-box approach to life for themselves, their pets and their community.
Roles & Responsibilities:
- Fill prescriptions
- Restrain pets
- Administer subQ fluids & vaccines
- Place catheters and perform blood draws
- Excellent communication skills and a bright, happy, outgoing attitude are a must!
- Provide excellent customer service
- Greet patients (pets and owners)
- Check-in patients, take the pets weight and picture
- Check-out patients, schedule follow-up appointments and collect payments if needed
- Teamwork approach
- Assist Dr. Wright during physical exams
- Type Dr. Wrights notes & follow-up with the patient regarding the doctor's recommendations.
- Record owner/pet history
- Process lab samples
- Discuss food/diet with owner & begin troubleshooting inflammation causing items
- Provide client education as trained by Dr. Wright
- Follow up with clients and maintain communications
- Responding to vet assistant voice messages, emails and faxes within the business day
- Conducting vet assistant appointments without the Veterinarian present for appropriate procedures like administering vaccines, blood draws & placing catheters.
- Make & answer phone calls with professional phone etiquette
- Communicate lab results to the client
- Stock exam room, mobile box & supplements on the shelf
- Inventory check & update in database
- Note the ordering spreadsheet when we are running low on a product
- Take Instruction from the Doctor & Office Manager
- Efficiently learn and use electronic medical software (EVET) to: register patients/pets in computer system, enter treatments, medical records, communications, data entry, schedule appointments, process payments, generate reports, etc...
- Clear and concise verbal, written, and electronic communication skills
- Making copies and sending faxes via paper and electronic
- Handling problems, ie: difficult client, paper jam in copier, vacuum clogged, an appointment runs over, etc...
- Adapt to small office tasks as needed
- Sanitizing, cleaning & tiding of exam room between clients
- Sanitizing, cleaning & tiding of the clinic in morning/evening
- Empty trash daily
- Wash linens onsite
- Prioritize to timely complete tasks and projects
- Supplement & pet food order fulfillment
- Compound supplement formulation production - Dr. Wright creates specific formulations with multiple ingredients for clients that this position fulfills
Confidence In & Experience:
*Lack of experience should not keep one from applying.
- Veterinary Assistant. - 1 year
- Administering vaccines, drawing blood & placing catheters. - 1 year
- EVET knowledge is helpful but not required. EVET is our scheduling and patient database software.
Requirements:
- Excellent communication skills and a bright, happy, outgoing attitude are a must.
- Love, appreciation and the desire to help animals (and their people).
- Teamwork approach.
- Working knowledge of the English language as this candidate will be responding to emails and texts.
- Knowledge of basic computer operation and word processing.
- Knowledge of basic office equipment, ie: copier, fax, phone, etc...
- High School Diploma or equivalent
- Must be willing and able to complete tasks effectively in a busy and sometimes distracting environment; ability to prioritize is essential.
- Able to lift and move 45 pounds with ease.
- Previous kennel experience or animal handling background is highly valued
- Familiarity with veterinary terminology, laboratory procedures, and diagnostic radiology techniques
- Experience with dog training, pet grooming, or equine handling is a plus but not required
- Ability to operate medical equipment such as an autoclave machine and laboratory analyzers effectively
- Strong communication skills for client interaction and team collaboration
- Demonstrated understanding of animal anatomy, physiology, and aseptic techniques in a veterinary setting
This position is part-time to start, approximately 25 - 40 hrs per week. Pay is dependent on experience and averages between $18 - $25 per hour to start plus bonuses. Benefits include products at cost and one free wellness exam for up to two of your pets as well as savings for follow-up care. There is plenty of room for growth. Please inquire if you are a CVT or working towards becoming a CVT. We will pay more for experience. If you meet the criteria, please respond to this listing and include a cover letter, resume, at least three professional references, and responses to the Pre-Screen Questions below.
Pre-screen Questions - Please share as much as you feel called to share with us. There are no wrong answers!
- Why do you want to work for a Holistic Veterinary Clinic?
- What does "holistic" mean to you? Please feel free to share personal experience. Thank you!
- What is your understanding of holistic care related to animal care and how it relates to your own personal lifestyle? (skip this question if you answered it in #2)
- What is it about our clinic that interests you?
- Why do you think you are the best fit for this position and our clinic?
- Please share about a time that you experienced conflict in the workplace, whether it be with a co-worker, manager or client, and the resolution of the conflict. Thank you!
- Do you have experience clipping canine and feline nails? Please share your most challenging scenario and the outcome. Thank you!
- Can you perform blood draws and administer injections or subcutaneous fluids? Describe your experience. If you don't have experience, please share your level of comfort learning these procedures. Thank you!
Pay: $18.00 - $25.00 per hour
Benefits:
- Employee discount
- Paid time off
Application Question(s):
- Why do you want to work for a Holistic Veterinary Clinic?
- What does "holistic" mean to you? Please feel free to share personal experience. Thank you!
- What is your understanding of holistic care related to animal care and how it relates to your own personal lifestyle? (skip this question if you answered it in #2)
- What is it about our clinic that interests you?
- Why do you think you are the best fit for this position and our clinic?
- Please share about a time that you experienced conflict in the workplace, whether it be with a co-worker, manager or client, and the resolution of the conflict. Thank you!
- Do you have experience clipping canine and feline nails? Please share your most challenging scenario and the outcome. Thank you!
- Can you perform blood draws and administer injections or subcutaneous fluids? Describe your experience. If you don't have experience, please share your level of comfort learning these procedures. Thank you!
Work Location: In person
