Miracle Hill Ministries is South Carolina's largest and most comprehensive provider of homeless services. At our core, we exist to serve people experiencing homelessness-physically, emotionally, and spiritually. We share the Good News of Jesus with them as they move toward independence, stability, and healthy relationships.
Summary / Purpose of Position:
The AutoWorks Sales Manager is responsible for overseeing the daily sales operations of AutoWorks, a social enterprise of Miracle Hill Ministries, by managing vehicle sales, serving customers, and leading sales associates. This position supports economic mobility opportunities for program participants, teaching both vehicle acquisition/sales skills and critical soft skills. The role emphasizes meeting or exceeding monthly and annual sales goals for unit sales, gross profit, and operational efficiency.
Essential Duties and Responsibilities:
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SalesCustomer Interaction
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Direct sales staffing, training, and development to foster a high-performing sales team.
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Set and monitor monthly and annual sales targets, adjusting strategies to achieve unit and profit objectives.
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Engage with customers professionally, facilitating sales and answering questions to close deals.
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Track and meet monthly projections, ensuring records for sales and donations comply with DMV, State, Federal, and tax regulations.
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Inventory Management
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Coordinate vehicle acquisition, including donated and used vehicles, to maintain optimal inventory levels.
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Ensure all vehicles are inspected, repaired, and detailed for sale.
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Maintain the sales lot and work areas to be organized, appealing, and free from hazards.
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LeadershipProgram Support
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Hire, train, motivate, and supervise AutoWorks staff, including interns, fostering a culture of respect and dignity.
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Lead regular sales meetings and manage program participants' development.
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Supervise sales associates, overseeing task completion and professional growth.
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Ability to lead devotionals for staff and interns.
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AdministrativeCompliance
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Oversee donation/sales paperwork, cash reconciliation, and daily sales reporting to the accounting department.
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Analyze and control expenditures to remain within budgetary constraints.
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Organize and conduct New Owner Clinics, serving as a follow-up to the Bridge to Wheels program.
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MarketingPromotions
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Develop and execute sales campaigns, aligning them with AutoWorks' goals and market trends.
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Advertise and promote vehicle sales through appropriate marketing channels.
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Customer Service
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Treat all customers with respect and professionalism, ensuring a positive experience.
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Receive donations courteously, answer phone inquiries professionally, and assist customers with their needs.
Qualifications:
- Bachelor's degree or equivalent experience (3+ years in sales, preferably in automotive sales, and 1+ year in a supervisory role).
- Knowledge of automotive industry basics, and DMV regulations (preferred).
- Valid SC driver's license meeting MHM insurance criteria. DOT physical clearance and rollback experience are a plus.
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Proficiency in Microsoft Office Suite, sales and negotiation, organizational skills, and basic computer skills.
- Excellent customer service, communication (verbal and written), leadership, and mentorship abilities.
- Physical Requirements
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Ability to work on feet for full shifts, and lift 20-50 pounds
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Core Attributes and Expectations
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Demonstrate a Christ-centered life, respecting MHM's doctrinal values.
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Show responsibility, motivation, and openness to learning and improvement.
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Exhibit professionalism, sound judgment, and integrity in all interactions, ensuring compliance with safety guidelines.
Religious:
- As an evangelical Christian ministry, Miracle Hill values its rights under federal law to hire individuals who share the Christian faith and the ministry's doctrinal beliefs.
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To be considered for employment, ALL APPLICANTS MUST read and agree with our Doctrinal Statement and Employment Qualifications (scroll down on page to see qualifications).
