The Supervisor focuses on daily operations such as personnel supervision, compliance with organizational
policies and procedures, facility management, patient scheduling and business-related reporting and
functions.
- Participates in the hiring, supervision, work assignments, coaching plans, and disciplinary actions of assigned
team members.
- Possesses a clear understanding of patient flow and processes. Reviews staffing requirements on daily basis.
Makes changes to clinic schedule enabling good patient care.
- Monitors workflow for completion of duties and conducts staffing and operations reports to provide
communication to all team members, managers, and providers.
- Identifies training needs for team members and facilitates development opportunities. This includes the
evaluation of training, implementation, orientation, and participation of education programs.
- Coordinates the purchase of specialized equipment and supplies utilized by the clinic assigned.
- Demonstrates knowledge of standards and recommended practices for the assigned clinic.
- Communicates appropriate information regarding the patient condition to the physician, ARNP, and/or PA,
and other members of the healthcare team.
- Able to collaborate effectively with physicians and administrative staff.
- Assists physician(s) with creation of strategies for efficiency and growth of the practice.
- Provides management reports to physicians and administration for review, practice planning, practice
marketing, and completes practice development.
- Presents a positive representation of corporate and departmental services.
- Contributes to departmental effectiveness by reporting to duty on time, adhering to policy concerning breaks
and mealtimes and completing duties in an efficient, effective, and timely manner.
- Serves as a preceptor or mentor, to other LPN’s and/ or Medical Assistants in the outpatient clinic. Mentors,
coaches, and advises staff to maximize performance, comfortable seeking multidisciplinary consultation.
- Provides department level orientation to new team members to include system software, telephone
processes and protocols, office equipment usage, departmental policies and procedures, customer service
expectations, job competencies, and coaching plans.
- Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA,
and other federal, state and local standards.
- Ensures clinic complies with all safety & regulatory guidelines and Orlando Health policies and procedures.
